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Everyone knows that customer relationship management (CRM) can help sales, marketing, and service professionals close sales faster and serve customers better. However, Microsoft Dynamics CRM is for finance and operations too!!!

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Nucleus Research, a leading provider of investigative technology research, recently released a technology report, Technology Value Matrix 1H2011: CRM, highlighting CRM vendors and how they stack up against each other in the current CRM marketplace.

The CRM Technology Value Matrix below, based on functionality and usability and as the two core measures Nucleus Research has found to indicate an application’s ability to deliver initial ROI and, ultimately, maximum value over time, shows Microsoft Dynamics CRM, Salesforce.com and Oracle as the clear leaders.

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Microsoft Dynamics GP, SL and CRM Offers

NexTec is pleased to inform you that Microsoft has several great offers for New Customers and Existing Users of Microsoft Dynamics GP and Microsoft Dynamics SL. In addition to to these are a couple of great offers for Microsoft Dynamics CRM.

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Microsoft Webcast - Improve Productivity & Time Management with Dynamics GP, CRM and Outlook

Bill Hoffman, Microsoft's Productivity and Time Management expert, is working with NexTec Group to deliver a series of FREE webcasts designed to help organizations get more done in less time through the tools companies may already have in place including Dynamics GP, CRM and Outlook.

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Creating Custom SQL Based Sage CRM SalesLogix Groups for SalesLogix Territory Realignment

I manage our internal installation of Sage SalesLogix CRM (we still use SalesLogix for Sales and Marketing; we currently use Microsoft Dynamics CRM for Service and Support. We are in the process of migrating all of our xRM activity to Dynamics CRM as our single xRM solution). One of the things I’m frequently asked to do is re-align accounts and contacts from one rep. to another. Reasons vary for this, but most frequently it’s to accommodate some sort of ad hoc marketing activity.

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