We understand that our clients choose both their consulting partner and software products very carefully. Our success can be measured only by your success; therefore, we take our responsibilities throughout the entire process seriously. Our commitment to creating win-win results is paramount to a long-term relationship that will enhance your business now and into the future.
In order to ensure a successful implementation, NexTec has developed a proven implementation methodology that can be described in the following phases:
Phase I - Implementation Planning and Design
During this phase, we take care of project planning and spend time in Whiteboard Design Sessions to clearly define your business processes. The output of these design meetings is a design document which clearly shows how we’re going to address the business requirements identified. This feeds the configuration of the system in Implementation/Prototype Phase.
Phase II - Installation
This is the software installation phase. Here we review your current IT Infrastructure and plan for any upgrades required. Additionally, we ensure that your servers meet the requirements of the application, and we install and configure our prototype and production environments. This phase runs concurrently with Phase III.
Phase III - Implementation and Configuration
The design document produced from Phase I is used during this phase to configure the Prototype system. Once the initial prototype is completed (and data is converted for testing), we start executing our test plan, in which we demonstrate real business processes through the prototype system. On completion of testing, we do a prototype review and document any revisions required to the configuration. After final modifications are made to the system setup, we go one final pass of testing and review in preparation for go live of the system.
Phase IV – Training
Although training occurs continuously through all phases of an implementation, Phase IV is where formal training takes place. This phase is geared toward end users, who will be trained on either the Prototype or Final Prototype system depending on scheduling. We have a number of options in terms of training approach. In larger organizations, we usually tackle end user training through a train-the-trainer approach. In small to mid-sized companies, we’re able to train the full group of end users at our training center in West Los Angeles.
Phase V – Financial Reports
This phase provides training, consulting and report development for your Financial Statements in FRx and any additional, advanced reporting and analysis tools you may have selected.
Phase VI - Data Migration
As either part of the sales process or the design and planning phase, we will have determined which data will need to be converted. This phase runs concurrently with the Phase III in order to provide real business data for testing during the prototype process.
Phase VII - Development
Either in the sales process or during design we may have identified areas that require screen or report modifications or interfaces to other systems. This phase, which also generally runs in line with Phase III handles those types of issues.
Phase VIII - Support
Our go live support phase really takes you from the first day using the system through the first month-end close on the new system. We allocate specific time in this phase to assist you through your first month-end close and to formally close the project with a Project Completion Review Meeting.
Phase IX - Project Management
Project Management and Documentation are key to the success of any project. As a result we not only budget project management, we take care to ensure that all of our projects stay on task. This phase covers the project from end to end and includes Project Status Meetings, Resource Scheduling and either weekly or bi-weekly status reporting on budget and schedule.
NexTec Group - Offices serving Southern California, the Pacific Northwest, Houston, Cleveland, New Jersey and New York City.