Category

Chemicals

Webinar: Streamline compliance with modern ERP

By | Chemicals, Events, Food and Beverage, Pharmaceutical / Nutraceutical, Sage X3, Upcoming Webcasts | No Comments

Staying current with complex mandates and regulations is one of the biggest challenges faced by food manufacturers. During this webcast as we join the independent advisors from Ultra Consultants for an educational webinar that puts the focus on this important topic.

We know that staying educated on the best way to meet ever-increasing rules and regulations keeps your organization operating at peak performance. That’s why this session is so important. See how modern ERP plays a critical role in supporting compliance and automating required documentation and processes.

We’ll demonstrate the key features needed to improve functions such as:

  • Lot attributes
  • Traceability
  • Recall
  • Quality checkpoints
  • Complaint management

Helpful resources

Man wearing a hardhat in a chemical plant.

Embracing digital transformation in chemicals: Your ERP is the key

By | Chemicals, ERP, Sage X3 | No Comments
Person wearing a hardhat in a chemical plant.

Chemical companies face increasingly complex compliance demands and customer expectations, all of which can be managed better with ERP software.

The chemical industry continues to embrace digital transformation, albeit at a slower pace than seen in other sectors. Companies in the chemical industry looking to leverage the advantages of digital transformation recognize that an ERP system is key.

Enterprise resource planning (ERP) software helps chemical companies break down silos, drive collaboration and provide visibility throughout the supply chain. Take a closer look at how ERP software can enhance your company’s digital transformation, unleash more potential and solve your greatest challenges.

Facing the complexities of business today

The challenges facing your chemicals business are likely similar to those throughout the industry:

  • Diversification. Global reach means new customers in new regions. Can your company compete with local competitors that despite providing fewer offerings can often react quickly, charge less and operate on a lower cost basis?
  • Global Supply Chain. Global operations means a larger, more complex supply chain. Your business needs visibility across the supply chain to manage quality, availability and accuracy.
  • Demand for Innovation. Your business needs deep intelligence to develop new solutions, capabilities and revenue opportunities. Digital disruption can and must drive this innovation.
  • Regulatory Pressures. Chemical companies are subject to multiple regulatory requirements across multiple regions and countries. You need systems to measure, track and report accurately on all these regulatory obligations. The costs of non-compliance are high.
  • Consistency. Customers demand more variations and specific formulations, meaning you need to provide quality assurance, quality control and efficacy across more categories, more products and more customers.
  • Environmental Responsibility. Customers and consumers expect producers to abide by sustainability and environmental responsibility. This means it’s important to have responsible sourcing and production capabilities.

These challenges are exacerbated by the reluctance to fully embrace digital transformation for many chemical companies. At a recent ARC Industry Forum, ARC’s Mike Williams noted that while most companies have started embracing Industry 4.0, there are some common barriers slowing adaptation:

  • No value proposition
  • Information islands within an existing infrastructure
  • Conflicting organizational design
  • Cybersecurity issues
Person wearing a red hardhat writing on a document.

ERP software can transform your chemical company with deeper supply chain visibility and integrated data that automates processes that have been done manually.

Embracing digital transformation with Sage X3

Chemical companies need an ERP solution that’s designed for their unique needs. With Sage X3, you have an ERP platform that provides full integration, transparency, security and intuitive interfaces across all aspects of your operation. Instead of operating across multiple systems, Sage X3 brings together key functional areas in one platform from your laboratories, manufacturing, supply chain and financial operations including:

  • Inventory
  • Sales
  • Customer service
  • Financial management
  • Purchasing
  • Manufacturing

Sage X3 for chemical companies breaks down the organizational silos that can plague efficiency and collaboration, resulting in operational inefficiency and more data errors. Among the improvements you gain are:

  • Measurement conversion
  • Create GHS-compliant data sheets
  • Track batch yields
  • Track labor by customer
  • Mobility functionality that gives your field teams what they need, including:
    • Real-time inventory updates
    • Faster communication and approvals
    • Access to limited-time offers and promotions
  • Integration across currencies, languages, sites, countries, and regulations

Sage X3 accelerates your digital transformation in significant ways. At NexTec, we help companies solve complex business software challenges at each stage, from selection to installation to optimization. With NexTec and Sage X3, you have the best of both worlds – exceptional ERP solutions and expert consultation and insights.

Take a free tour of Sage X3.

Man in a hard hat pointing to pipes.

Ask these 6 questions before choosing your chemical industry ERP

By | Chemicals, ERP, Sage X3 | No Comments
Man in a hardhat pointing to pipes.

Chemical companies looking for an ERP should make sure to ask questions about key functions and capabilities.

There’s no question chemical companies need a powerful enterprise resource planning (ERP) software. Faced with more regulations than ever and increasingly complex supply chains, companies need to choose an ERP that’s designed to address specific industry challenges.

Before choosing a chemical ERP, it’s important to get the right information. Ask these 6 questions before choosing your chemical industry ERP.

1. Can your ERP track and display inventory in multiple units of measure?

Different measurement units for weights and volume are necessary in the chemical industry, and your ERP should be able to support and convert measures for use in receiving, storing, making and selling products. Static conversions are inadequate when there are density variances, for example, in lots or batches. Conversions and flexibility are necessary when multiple packaging sizes are used for the same product.

2. Can actual costs be tracked and compared to estimated costs?

Tracking actuals compared to estimated costs is an important consideration for chemical companies. Understanding inventory valuations and accurate production costs gives you powerful insights. They allow comparisons against industry or historical standards, input error reductions and inclusion of non-production costs to provide more accurate overall costs of goods.

3. Is your ERP agile?

Customer expectations and demands are changing rapidly. That’s why you need an ERP that can respond to changing customer needs and wants. You want to be sure that the ERP you select can anticipate and react quickly to rapidly changing customer requests, products, partners and suppliers. Your ERP needs to be able to adapt and add classifications, formulas, specifications, byproducts and business rules to accommodate the ever-evolving customer needs.

Man in a hard hat working on a tablet.

Chemical companies need an ERP that can optimize new and emerging technologies.

4. Can your ERP incorporate emerging technologies?

Big data and data analytics give chemical companies extraordinary opportunities for more efficient operations and deeper insights. Make sure your chemical ERP uses or easily integrates with these technologies to collect, use and distribute data to those who need it. Your ERP should provide greater transparency both internally and throughout the supply chain.

5. How does your ERP keep data secure?

Data is increasingly an asset for use both within your business and, unfortunately, by hackers. Keeping data protected while in transit and at rest is critically important, especially for regulatory compliance. While your ERP cannot be the sole source of your company’s data security solution, it should have functionality and intersectionality with your security mechanisms.

6. What mobile functionality is available?

Executives need access to dashboards, reports and data no matter where they are or what device they are using. Ask about the functionality and access to information across mobile devices. The same information accessible on a desktop computer should be available on a tablet or smartphone.

Sage X3 offers your chemical company:

  • Supply optimization to respond to customer demands and frequent changes to purchasing, production and shipping
  • Process and product consistency to ensure quality, consistency, safety and efficacy
  • Global compliance across currencies, regions and regulations
  • Inventory control to deliver accurate production forecasting, material needs and inventory optimization
  • Anytime/anywhere access with web-based interfaces

NexTec is a Sage Platinum Reseller, offering chemical companies the expertise to deploy and optimize your Sage X3 solution and provide swift ROI. Learn more about how NexTec and Sage X3 can improve efficacy and efficiency for your chemical company. Give Sage X3 a try.

Sage Platinum Reseller

Webinar: Streamline compliance with modern ERP

By | Chemicals, Events, Food and Beverage, Pharmaceutical / Nutraceutical, Sage X3, Upcoming Webcasts | No Comments

Staying current with complex mandates and regulations is one of the biggest challenges faced by food manufacturers. During this webcast as we join the independent advisors from Ultra Consultants for an educational webinar that puts the focus on this important topic.

We know that staying educated on the best way to meet ever-increasing rules and regulations keeps your organization operating at peak performance. That’s why this session is so important. See how modern ERP plays a critical role in supporting compliance and automating required documentation and processes.

We’ll demonstrate the key features needed to improve functions such as:

  • Lot attributes
  • Traceability
  • Recall
  • Quality checkpoints
  • Complaint management

Helpful resources

ERP

CRM can help your chemical industry ERP deliver better results

By | Chemicals, CRM, ERP | No Comments
ERP

Combining ERP and CRM solutions gives chemicals companies the advantage they need to remain competitive.

Customer relationship management (CRM) solutions have been around a long time, but many companies in the chemical sector don’t realize the value of CRMs to building customer loyalty and growth.

Imagine the possibilities when chemical companies integrate their CRM and enterprise resource planning (ERP) solutions. The potential for better customer interactions, enhanced communications and better sales is off the charts.

Here’s how a CRM can help your chemical industry ERP deliver better results.

The chemical industry in 2019

Chemical companies today face a changing competitive landscape that requires innovative thinking to stay ahead. Among the core challenges are margin pressure and customer expectations.

Competitive pricing pressure means companies need to do whatever they can to improve operational efficiency. That’s a core function of ERP solutions, which are designed to provide transparency and insights into operations that result in better processes.

Customers want timely communication, instant responses and real-time access to information on orders, deliveries and availability. Excellent customer service today means having a holistic understanding of all interactions, from payment histories, meeting outcomes, responses to marketing pitches and order histories. ERP and CRM solutions together offer companies the fullest picture of their customers.

Trucks driving on a highway.

Customer expectations today mean companies need to provide real-time information on orders and deliveries.

Benefits of integration

ERP solutions are designed to manage core business functions, including finance, operations, warehouse, inventory and human resources. CRM products are focused on customer data, including contacts, interactions, meetings and help requests.

Today, using these two systems in vacuum is a lost opportunity for the chemical industry.

Data is an increasingly commodified asset. As chemical companies collect and store more information about products and customers, they can use that information to improve efficiency, attract and retain customers and achieve better business outcomes. Here’s a closer look at some of the advantages to CRM and ERP integration:

  • Better business development. Bringing together data from both solutions provides businesses with stronger insights. Focus on existing customers by analyzing their sales and customer service histories, comparing them to similar customers and providing customized and personalized solutions. Understanding their needs and pain points helps you retain customers through better collaboration.
  • Improved processes. With a single source of data for sales, promotions, production, finances, inventory and distribution, chemical companies can be more responsive and efficient on tasks ranging from product ordering to compliance tracking to production scheduling.
  • Robust customer valuation. Understand the lifetime value of each customer via consolidated dashboards and metrics pulling information from CRM and ERP solutions. Use this information to create real-time profitability analyses and ROI metrics. These tools let you identify your most valuable customers, develop retention strategies for those customers and target future customers with the same attributes.
  • Enhanced automation. Both CRM and ERP tout the power of automation. Integrating the solutions allows for improved automation, especially when it comes to customer interactions. Provide enhanced responsiveness, more detailed information in real time, and accurate interactions with customers.

How to integrate

Partner with the right company to leverage the capabilities of these powerful solutions. At NexTec, we help chemical companies select and implement ERP and CRM solutions. We develop seamless integration solutions that let companies maximize their investments and remain competitive. Contact us to learn more about how to get the most out of your ERP and CRM.

Additional chemical industry resources

Data as a value creation tool in chemicals: How your ERP can help

How the right ERP can address 2019 challenges in chemicals industry

Regulatory compliance is easier with chemical industry ERP software

Insight.

ERP plus CRM: More than the sum of the parts

By | Cannabis, Chemicals, CRM, ERP, Food and Beverage | No Comments
Insight.

Integrating operational areas with customer relationship data gives your company new insights and efficiencies.

Enterprise resource planning (ERP) and customer relationship management (CRM) solutions offer great tactical solutions to businesses. Taken together, however, ERP and CRM are more than the sum of the parts.

An integrated ERP and CRM solution allows for real-time, actionable business intelligence, giving executives insights they need to make critical decisions in the time of need. Integration breaks down organizational silos and encourages collaboration. Learn more below about the benefits of integrating these tools, industry-specific examples and best practices for combining your solutions.

Benefits of ERP and CRM together

While no two ERP or CRM solutions offer the same features, in general, the roles of each can be defined as follows:

  • ERP: Back-end functions such as accounting, human resources, manufacturing and purchasing.
  • CRM: Front-facing functions like sales, marketing, customer service.

ERPs are built to bring synergy to core functions, providing transparency, a single source of data and improved collaboration and efficiency. CRMs are focused on providing a complete view of customer and prospect integrations, including marketing pitches, outreach, conversations and customer help requests.

Both are designed to build synergy among important functional areas, with the intent that shared knowledge helps to boost operations and outreach. By combining capabilities, you’ll be able to deepen the interconnectedness of various parts of your business.

“The main arguments for the integration … focus on obtaining in real time a coherent view of customers – the possibility of continuous access to everything relating to customer data and information, which … is needed for its proper operation,” state the authors of a recent paper on ERP and CRM integration. “A consistent view of the customer allows employees to make the right and quick decisions.”

Here are a few of the most essential benefits of bringing ERP and CRM together:

Seamless data sharing

CRMs and ERPs have their own unique data collection, storage and formatting guidelines. The advantage of integrated systems is the ability to provide everyone with a unified, transparent and consistent set of information. When the two solutions are integrated, changes or alterations made in one system should be reflected simultaneously in the other.

As business needs change and new data, fields or calculations are needed, the connectivity allows for continued consistency. The system integration allows for new insights, needs and opportunities to be available to each operating unit.

Optimized resource management

Consider the opportunities with a clearer, automated flow of information from sales to production. Companies can gain advantages on production planning, warehouse space optimization, supply planning, materials purchasing and production order prioritization. This benefit helps companies with long sales and manufacturing cycles to plan better based on the status of customer commitments, allowing companies to reduce carried inventory and begin production soon after an order is confirmed.

Faster delivery cycles

Companies with a free flow of information can track and share information on customer details and orders, leading to more accurate and timely shipments, lower operating costs and improved customer satisfaction with on-time deliveries.

Improved product forecasting

Linking marketing initiatives and projections allows for faster and more accurate production forecasting. Operations teams will be able to plan more accurately and companies will not tie up cash by buying excess inventory.

Appropriate and accurate sales proposals

If your sales professionals can see a customer’s complete history – order history, current balance, payment pattern, credit limit and unpaid invoices – proposals will be more consistent and appropriate. Information that’s readily available helps sales managers to make informed decisions, such as asking for down payments or full payment up front.

Sales reps using an integrated solution also have access to the most recent, updated pricing information, including any promotions or discounts. They can also provide more accurate production and delivery dates by accessing production schedules, inventory levels and requisition schedules. If merchandise is out of stock, salespeople can relay that information to customers early on in the proposal process or provide precise projections on timing.

More sales opportunities

Giving salespeople better access to order histories, leads and customer service requests helps them to frame their pitches, giving them a much better likelihood of securing a call, an appointment or a deal. Knowing the frequency of reordering, for example, helps sales professionals reach out proactively to up-sell or cross-sell products or services. When equipment is reaching the end of its predicted lifespan, salespeople can suggest new models of an old product.

Better consistency and standards in customer engagement

With an integrated CRM and ERP solution, your employees will have complete and current information on customers. Whether it’s a sales call, a help request, a product question or a delivery inquiry, employees will understand better the complete relationship, sentiment and pain points. Complete and timely data, collected from both systems, helps employees understand and respond better to customers.

Responsive approval processes

Give your salespeople access to ERP information in real time and they can move contracts through the approval process faster. Same-day signing means faster contract approvals and reduces the time it takes for revenue to be recognized.

Prompt billing and payments

Document sharing lets businesses quickly turn accepted proposals into work orders that can be tracked throughout the enterprise without manual intervention. This process simplification carries over to the finance functions, allowing for faster creation and distribution of invoices, drawing from a single data source. Faster billing leads to faster payment turnarounds and better cash flow.

Consolidated reporting

Combined systems allow for better and more automated reporting, visualizations and data analysis. Reports pull in data from both systems without the need for manual manipulations, conversions or adjustments.

Linking icons.

Applying ERP and CRM data has powerful functional advantages in the food, chemical and cannabis industries.

ERP and CRM industry applications

ERP and CRM solutions need to be uniquely suited to the industry they’re serving. Businesses like food and beverage production, chemicals and cannabis have unique functions and needs for both systems separately and together.

Here is a look at how ERP and CRM integration gives companies in those industries the capabilities essential for success and competitive advantage.

Chemicals

Chemical companies need solutions that address complex functions, including:

  • Formula and recipe management, measure conversions, shelf-life management, packaging and labeling
  • Rapid batch scaling in different sizes and formulations
  • Quality controls that can track – and report to customers and prospects – product quality, shelf life and expiration dates
  • Process design improvements based on customer needs, historical trends, costs and operations
  • Rigorous regulatory compliance mandates, including federal, international, state, local and industry standards
  • Lifetime customer value measurements
  • Worker safety
  • Tracking products from warehouse arrival to manufacturing processes (including intermediary products) to finished goods
  • Traceability forward and backward with ordering histories and delivery data

For process manufacturers, these systems allow for shared, real-time access to information that is valuable to the salesperson, marketing manager, warehouse chief, finance officer and executive.

Food and Beverage

Sound supply chain management is at the core of any successful food or beverage company. While these functions traditional reside within ERP solutions, a CRM integration provides even more opportunities for efficiency.

With tight margins, fierce competition and changing consumer tastes, efficiency is paramount. By integrating the customer relationship insights with operational details, food and beverage companies are able to leverage the three interconnected supply chain components – suppliers, stores/restaurants and customers.

Here are three benefits for food and beverage companies when their CRM and ERP solutions are integrated:

  • Lower operational costs. CRM tools help provide insights and ordering patterns that can improve ordering and inventory management, resulting in lower storage and spoilage costs.
  • Customer segmentation. Targeted sales by customer segments allow for optimized ordering based on demand, relevance and location. Segmentation also allows for better analysis of customer profitability, based on logistical and operational costs. Customer analysis helps finance, sales and operations teams to identify and distinguish between stable, regular business and variable or unpredictable customers.
  • Seasonality. Identifying ordering patterns allows for sales and procurement employees to track, predict and anticipate seasonal variances in demand.

Cannabis

With cannabis and CBD companies emerging and growing as more states approve medicinal and recreational use, businesses in this fledgling industry are seeking solutions. There is a critical need to manage the operational and customer sides, not only for better efficiency and profitability, but also to meet the scrutiny of law enforcement and regulatory agencies at the state and local level.

Cannabis companies need to track and access industry-unique data, such as the costs of materials and energy, growth rates, potency levels and cross-strain breeding attempts.

Integrating this information with customer demand, buying patterns and demographic data helps cannabis companies provide products that are most in demand and most profitable. Pricing, resource allocation and purchasing all benefit from a blending of customer and production data.

How to combine

Combining these two complex business solutions to maximize the potential of an integrated approach is a complex undertaking. Whether buying new solutions or integrating new ones, careful planning needs to happen. Among the key steps are:

  • Determining whether the integration is unidirectional or bidirectional
  • Identifying data and modules to integrate
  • Unifying headers, labels, tags and data formats
  • Mapping data and interfaces
  • Assessing existing and future reporting needs
  • Focusing on user experience
  • Training users

To manage the many complexities involved in developing a cogent integration strategy, companies turn to NexTec. Our integration specialists have extensive knowledge of the providers, solutions and features available and the expertise to deliver a seamless integration experience.

Take a free tour of Sage Enterprise Management to learn more about NexTec and ERP/CRM integration.

Additional CRM resources

Integrate CRM and ERP for more sales with lower costs

5 Best practices for customizing your CRM

Why Salesforce integration makes your ERP solution better

Thank you! – APV Engineered Coatings Case Study

By | Case Studies, Chemicals, Manufacturing | No Comments

Thanks for getting in touch

Here’s your copy of the APV Engineered Coatings case study.

Download now

About NexTec Group

NexTec Group is a national consulting firm, specializing in technology to help you manage your business. This includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI), Cloud and On-premise solutions for mid-sized businesses.

We started the company because, as consultants, we saw software sellers that had never walked a mile in the customers shoes. We had, and knew that we could offer something different. A company made up of consultants that had experience working in the industries that they were now advising.

In the 20+ years that NexTec has been in business, we’ve developed close working relationships with our customers, partners and each other.

Customers choose NexTec because…

  • Our consultants have an average of 25 years’ experience in both consulting and industry.
  • We understand the software, customer challenges, value teamwork, and are passionate about doing great work
  • We provide clear information that helps customers make informed buying decisions
  • We stand by our customers to make sure the technology works, is used, and produces great results
  • We deliver our services with a sense of friendliness, fun, individual pride, and company spirit

If you see the possibilities, let’s meet for lunch, coffee or a drink.

Sage Authorized Partner
ERP solutions

Data as a value creation tool in chemicals: How your ERP can help

By | Chemicals, ERP | No Comments
ERP solution

Your ERP solution is the key hub to use to leverage new possibilities from your data.

Chemical companies are discovering the value of the data they have and generate. While there is tremendous opportunity to leverage this data for deeper insights and new revenue streams, companies need the right enterprise resource planning (ERP) tools to fully leverage the opportunities.

Knowing how your ERP can help maximize data as a value creation tool in chemicals is a key strategic focus for many companies.

Using business analytics to leverage data is relatively new for the chemicals industry. That’s one of the main reasons that several private organizations and government agencies hosted a workshop in Washington, D.C., in 2018 to incorporate deeper analytics (data science) into the chemicals workplace.

Building Reserves

The power of new technologies. Many chemical companies are thinking of data like countries think about oil. They’re building tremendous reserves of data, stockpiling it in the case of an emergency.

However, many chemical companies are building up this reserve without a clear path to using it effectively and to use it for competitive advantage.

With all that data comes the need to have systems that can use the information in key ways. Chemical companies have unique needs in how data are operationalized, including:

  • Data needs to be highly searchable and usable in different contexts depending on the audience
  • Data have different characteristics that need to be factored into their use
  • Chemical data needs context to understand why they behave in a certain way
  • Forces act on chemical systems and need to be factored into creating systems and models

These complex attributes mean that leveraging chemical companies’ data is much more than what to with it. It’s also about observing the data and how it behaves in different scenarios.

For example, a company may collect data on the frequency of reactions for chemicals at different temperatures and use that information to create better internal processes that improve safety and quality.

Two construction workers sitting in a heavy machine with hard hats.

ERP solutions can help employees gain deeper insights to improve processes an gain revenue.

Leveraging Data Power

What chemical companies do to use their manufacturing ERP software to seize the data opportunity? Here are a few steps:

  • Practical solutions. Your data and analytics platform needs to be focused on delivering value to the organization. Your platform should focus first on augmenting what’s being done now. Then you can incorporate your newly created tools into other functions and processes.
  • Small bites. Organizations can be paralyzed by the sheer scope of data analytics. Instead of trying to pull in all the variables at once, companies should take an iterative approach.
  • Multiple investments. As much as you will invest in your ERP solution and the tools to use data effectively, you also need to invest in talent and training. Making sure your organization is resilient, comfortable with innovation and change, and has the necessary skills is just as critical as collecting the data.
  • Democratic approach. You need to share your data widely across the enterprise and tap into the knowledge and insights that others can bring to solving problems. That’s one of the strengths of using ERP for your data transformation. ERPs foster and encourage transparent, collaborative approaches to data usage.

NexTec is a leader in helping companies maximize their ERP solutions. With NexTec, chemical companies can get more out of their ERP investment and take their data to the next level. Contact us to learn more about how NexTec can drive transformation in your organization.

Man in a yellow hardhat holding a tablet.

NexTec ERP and HB Chemical: Partnership enables impressive growth

By | Case Studies, Chemicals, ERP | No Comments
Man with a hardhat holding a tablet.

HB Chemical partnered with NexTec to develop tools to improve warehouse efficiency and operations.

During its 30-plus years in business, HB Chemical has trusted one technology partner to create actionable solutions that address critical strategic needs: NexTec Group. The partnership has driven substantial growth that has helped the Twinsburg, Ohio chemical distribution company grow from $6 million in annual revenue to $135 million.

Over the years, NexTec has built solutions to automate document creation, achieve greater operational efficiency in its warehouse operations and support the company’s international expansion. The NexTec ERP and HB Chemical partnership enables impressive growth, from the selection of the right enterprise resource planning (ERP) software to the development of customized tools.

It’s an example of the long-term relationships NexTec builds with its clients, guided by a deep understanding of their markets, industries and available solutions.

About HB Chemical

Founded in 1985, HB Chemical provides chemicals and compounds used in the production of coatings, plastics and rubber. It has an inventory of more than 600 products distributed through strategically located warehouses in the United States, Canada and Mexico. Its strength is its ability to deliver products quickly and efficiently to its customers.

That’s why the company turns to NexTec when it needs to improve its technological infrastructure in response to shifting market demands. As the company has grown, so has the demand for sophisticated software tools that can adapt to rapid changes in the chemical industry.

Quality assurance.

NexTec created a customized process to help HB Chemical automate its quality assurance program.

Delivering quality and accuracy

As HB Chemical grew, it needed to automate how it generated Certificates of Analysis, issued by quality assurance teams to verify that products meet specific production specifications and standards. To ensure proper documentation, quality and consistency, the company needed to create a process that at the time was not even computerized. Any new application NexTec created also had to integrate with the company’s ERP solution, Microsoft Dynamics GP.

NexTec built a solution to house all the necessary technical data and automatically generate certificates and safety data sheets required for shipping.

HB Chemical relies on efficient warehouse operations to deliver needed products to its customers. NexTec created a customized dashboard that has reduced the time and labor necessary to pick, pack and ship orders.

Remote warehouse employees can access the dashboard, see which orders are ready to ship and print bills of lading and shipping labels. Central employees can access any warehouse’s dashboard to check order status and ensure products are shipped in a timely manner.

Scaling operations with NexTec

As HB Chemical has grown, it has sought out NexTec to build new tools and find solutions necessary for expansion. For example, when the company needed an enterprise-wide complete warehouse management system. NexTec helped source a solution that integrated with Microsoft Dynamics GP.

When the company wanted to expand into Mexico, NexTec worked to leverage Microsoft Dynamics GP’s highly scalable features and multilanguage capabilities.

Annette Doria, vice president of operations for HB Chemical, said the company needs a technology partner that can adapt to unique business processes and apply industry expertise to new challenges.

“They listen to us, they ask the right questions and they get results,” Doria said. “They’ve taken my ideas, combined them with their own, and created for us a business management solution that works extremely well.”

NexTec understands the complex needs of today’s chemical companies. Learn how HB Chemical grew from $6 million to $135 million in annual revenue. And if it’s time to make sure your ERP solution fully meets your company’s needs, we invite you to get our guide – 10 tips to smart ERP selection.

Thank you! – HB Chemical Case Study

By | Case Studies, Chemicals | No Comments

Thanks for getting in touch

Here’s your copy of the HB Chemical case study.

Download now
HB Chemical

About NexTec Group

NexTec Group is a national consulting firm, specializing in technology to help you manage your business. This includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI), Cloud and On-premise solutions for mid-sized businesses.

We started the company because, as consultants, we saw software sellers that had never walked a mile in the customers shoes. We had, and knew that we could offer something different. A company made up of consultants that had experience working in the industries that they were now advising.

In the 20+ years that NexTec has been in business, we’ve developed close working relationships with our customers, partners and each other.

Customers choose NexTec because…

  • Our consultants have an average of 25 years’ experience in both consulting and industry.
  • We understand the software, customer challenges, value teamwork, and are passionate about doing great work
  • We provide clear information that helps customers make informed buying decisions
  • We stand by our customers to make sure the technology works, is used, and produces great results
  • We deliver our services with a sense of friendliness, fun, individual pride, and company spirit

If you see the possibilities, let’s meet for lunch, coffee or a drink.