distribution KPIs

Distribution: Key metrics/KPIs for distribution

By | Acumatica Cloud ERP, Distribution / Supply Chain, ERP | No Comments
Distribution KPIs

Whether you are trying to see where you are or where you need to be, there are many types of KPIs you need to track when it comes to your distribution firm.

“The most valuable commodity I know of is information.” This quote from Wall Street’s Gordon Gecko, while not used by a moral or righteous character, is something that holds true for every business. Information matters, and no matter your industry, your ability to turn data into useful information is something that determines your success or failure now and in the future.

Unfortunately, with more and more data to measure and manage with each new supplier, customer, and product, it becomes harder for today’s distribution firm to get meaning from it.

In a world where too much data can be worse than having too little data, financial professionals often get buried in reports that they miss the important details and trends that indicate where the business is and where it’s heading.

Key performance indicators: The right information for each situation

As a finance professional, you abide by GAAP. You can answer the basic managerial needs—profit and loss, cash flow, inventory turns, and the like. However, there’s more to your business than just being able to measure necessary information and generate reports. This is where key performance indicators, or KPIs, come into play. These represent a wide variety of measurements unique to a specific industry, that can unlock the true health of a business and uncover previously unknown opportunities or challenges that traditional reporting measures fail to address.

Managing and tracking these, however, presents challenges with an ever-expanding pool of data. While new technologies such as the industrial internet of things (IIoT) present new levels of visibility, they also create more sources of data you need to track, often requiring finance professionals to spend more time trying to distill it into something useful.

Types of KPIs

Whether you are trying to see where you are or where you need to be, there are many types of KPIs you need to track.

Financial vs. Operational KPIs

Among the most common, as well as the easiest to track and understand KPIs are financial, as this is the most common language of business decisions. Common financial KPIs in every industry monitor sales, costs, margins, cash flow, and asset utilization.

However, for product-focused businesses like distribution in which relationships and reputation rely on on-time shipments and inventory availability, operational measures come into play. These metrics are inherently non-financial, but play a major role in the present and future of your business: transportation schedules, inventory, on-time delivery, backorders, customer service and more.

Historical and Predictive KPIs

In addition to this, KPIs can tell you not only where you’ve been, but where you are or may be heading.

Historical KPIs can be set up with alerts and warnings that monitor and detect exceptions, calling attention to issues or “push” alert messages sent via email or text.

On the other hand, predictive KPIs can make it easier to see where you may be heading at a glance. Leveraging internal and external data, these can help you order smarter and plan for where you need to be. Predictive KPIs for distribution may use economic indicators, demographic trends, or specific industry indicators.

The basics: Three things to track closely

When it comes to your distribution firm, it pays to know which items are being ordered, how fast each item is being shipped, and which items are profitable, with each of these accessible in real time:

  • Inventory turnover ratio: Shows the current status in the familiar ratio format as well as some key indicators that a purchasing manager might want to watch like open POs and purchasing trends.
  • On-time shipping ratio: Compares the on-time shipping performance for different warehouses, items, and trends. For example, are your warehouses getting better or worse at getting items shipped on time? Is it location-specific or systemic?
  • Profitability by item: Savvy distributors are well-advised to periodically review the relative profitability of customers, markets, channels and products as they formulate sales and distribution plans and budgets to optimize overall business plans and strategies. Being able to slice and dice information to see exactly who and what is profitable is a necessity.

Going further: More than out-of-the-box KPIs

Distribution ERP should be able to deliver these out of the box, but once you get comfortable, your business serves to benefit from finding relevant and customized KPIs, making it easy to generate new reports without a ton of additional labor. Out-of-the-box is one thing, but your system needs to be flexible enough to handle it and usable enough for each end user to generate reports without much extra coding.

Free guide: Selecting and utilizing KPIs that matter for your business

In a recent whitepaper, Acumatica explored even more about the KPIs for distribution companies, discussing how the right measurements can deliver a clearer picture of your business with less effort.

In “Key Performance Indicators for Distribution,” you’ll learn:

  • What historical and predictive KPIs can tell you about your business.
  • Which three distribution KPIs to track most closely.
  • Why out-of-the-box KPIs aren’t enough to improve performance.
  • How to systematize your KPI process.
  • The ideal number of KPIs to track on a daily basis.

Finding a distribution solution for your business: Get to know NexTec

NexTec Group specializes in helping a wide range of distributors to get what they need and want out of the solutions they use. No matter what unique focus your business has, we have the experience and expertise to deliver what you need. Get to know more about our work with Acumatica, read customer testimonials, and contact us for a free consultation.

Additional Distribution Resources

ERP and Business Intelligence in the distribution industry

Multi-warehouse woes: challenges in maintaining visibility

Distribution Cash Flow

Distribution: How to control cash flow alongside product flow

By | Distribution / Supply Chain, ERP | No Comments
Distribution Cash Flow

Recent advancements in technology have empowered businesses to do more, leveraging tools that allow them to reshape and realign the accounts receivable (AR) and accounts payable (AP) functions and shared service center business processes.

Your job as a wholesale distribution business is to ensure product gets from your suppliers to your warehouses to your customers. An industry known for tight margins and high expectations from both customers and suppliers, everything in your business needs to flow.

While inventory is one part of this, something we discussed in our article on inventory control and fulfillment, it’s not the only element of your business that requires tracking and management, because with the movement of product comes the movement of money.

One of the oldest and most fundamental requirements for any business

Controlling the way that money flows into and out of your organization is a constant challenge, one that impacts your relationships with suppliers, reputation to customers, and ultimately your ability to generate profits now and in the future.

A process left largely unchanged for decades, recent advancements in technology have empowered businesses to do more, leveraging tools that allow them to reshape and realign the accounts receivable (AR) and accounts payable (AP) functions and shared service center business processes.

Three goals for improving money flow at the distribution business

For the distribution business, this means that there is a continued push to break down silos, embrace data analytics and business intelligence to improve decisions, and ultimately connect adjacent business functions to increase speed and decrease back-office costs. With the right processes and technologies in place, you can deliver the following benefits:

Break down silos

One of the biggest challenges for any company’s cash flow is siloed data. Not only do you have to combine the way money flows into and out of your organization, you need to align this information with adjacent functions as well. Treasury management, procurement, tax management, and so much more—if people have to spend hours or days just making sure the bills are paid using spreadsheets to connect data, your finance team is operating without the visibility they need.

With each additional location, currency, supplier, or even SKU you add, the time it takes to do even the bare minimum increases.

Connect systems

While there are many reasons silos exist, one of the most common symptoms is lack of integration. Too often, an organization’s back-office infrastructure resembles a “hair ball” of point solutions that talk to each other sporadically, if at all. “How much does my company owe to its suppliers?” “How much do my customers owe?”

The right technology not only allows you the ability to connect workflows to break down silos, it also provides you the right information when and where you need it by providing additional control over information flow and workflows.

Automate business processes

Whether it’s quote-to-cash, revenue recognition, or paying invoices, your distribution needs to make speed and accuracy a priority. Sadly, there are still thousands of companies of all sizes with manually driven workflows for some aspects of AR and AP. Held back by manual processes and emails, too many businesses lose sight of the big picture.

Paired with improved workflows and technologies, distribution businesses face an automation imperative that can only come when you can identify and rectify areas for improvement.

Curing your distribution firm’s cash flow woes with Enterprise Resource Planning

In order to bring together their operations, many businesses have looked to embrace modern technologies that can break down silos, provide a hub for connecting data, and automate traditionally manual processes in AP, AR, and more. As AR and AP are changing from serial processes and exception management to workflows with continuous audit and compliance, addressing the challenges will be a top priority for distribution firms in 2020 and beyond.

Enterprise Resource Planning applications have grown to deliver more and more certainty for distribution firms, who now leverage the cloud to connect various applications and create workflows that work. A recent IDC Marketscape report looked to address the role of ERP in AP and AR operations, noting the challenges your distribution firm may experience in connecting processes into a shared service center and comparing vendors on their ability to deliver. We invite you to read this informative report for free here.

Delivering on the cloud ERP benefits: NexTec and Acumatica Cloud ERP

For the growing distribution firm, you have many options—not only for the solution you choose, but the partner who takes you there. At NexTec Group, we understand the challenges your distribution firm faces and know how to help.

With more than a dozen locations and nearly a quarter of a century of experience in the distribution industry, you will be in good hands. No matter how large you are or complex your needs, we would love to help. Let’s get in touch.

Warehouse worker walking down an aisle.

How Acumatica data-driven insights help distribution businesses

By | Acumatica Cloud ERP, Distribution / Supply Chain, ERP | No Comments
Warehouse with worker walking down hallway.

Gain real-time insights into your warehouse, sales and inventory with Acumatica’s distribution ERP.

Your distribution company needs an enterprise resource planning (ERP) product that reduces risk and provides the right information when it’s needed most.

The dynamic reality of the distribution business means that leaders need an ERP solution that provides real-time intelligence on key performance indicators. That means better decisions on distribution management, inventory control, order management and stock forecasting.

See below how Acumatica data-driven insights help distribution businesses.

Common challenges in distribution

The distribution industry relies on its customers needing a steady flow of products. Yet the often-unpredictable changes in B2C or B2B demand can leave distributors with excess or insufficient inventory.

Supply chain management is another challenge for many in the distribution business. Automation is critical for the modern supply chain, using real-time alerts for better ordering and warehouse management.

Distribution relies on speed, so optimizing picking, labeling, compliance and shipping are important areas where better efficiency means improved profit margins.

These challenges are why distributors need ERP solutions that include functionality unique to the vertical. Ideally, your ERP should include business intelligence and CRM integrations, order management functions, fleet management, inventory management and shipping. Distributors offer end-to-end services, meaning they need more than the typical ERP provides.

Man in a business suit in a warehouse using his tablet.

Learn what’s in your warehouses at any time with warehouse and inventory management tools from Acumatica.

The Acumatica distribution ERP advantages

Acumatica understands the unique needs of distributors. The Acumatica Distribution Edition is designed to help companies with logistics and supply chain management. The Distribution Edition includes tools for:

  • Warehouse management
  • Inventory management
  • Requisition management
  • Sales order management
  • Purchase order management
  • Advanced financials

The ERP is fully integrated with Acumatica CRM, manufacturing, field service and project accounting solutions.

Here’s how Acumatica Distribution Edition can help your business.

  • Key Performance Indicators. Most businesses use common KPIs such as cash flow, sales and margins to measure performance at a point in time. Acumatica Distribution Edition includes dashboards and reports to highlight the KPIs that matter to distributors, including inventory turnover ratio for high- and low-turnover items, on-time shipping ratio and profitability by item.
  • Warehouse Management. Use barcode scanners and customized workflows to automate core warehouse functions, including picking, packaging, purchase order receiving, reshelving, transferring and counting. Workers can use preprinted smart scan sheets for hands-free operations while lot and serial number tracking reduces mistakes.
  • Inventory Management. Acumatica helps you know what’s in your warehouse at any moment. Tools allow you to segment inventory by class, know product availability across multiple warehouses, highlight out-of-date inventory and set reorder points. Use multiple valuation methods to manage costs accurately across multiple locations.
  • Sales Order Management. Integrate your sales workflows with automation tools that save time and improve customer experiences. Sales order management lets you configure alerts for status changes and predefine order types with inventory allocation rules for better workflows and document management. Not all vendors and customers are the same; the sales order management tools let you set up volume or quantity discount rules and preferred pricing.
  • Requisition Management. Eliminate paperwork with automation software that streamlines complex purchasing processes, including sales quotes, approvals, vendor bidding.

Acumatica’s distribution ERP is designed to solve your greatest business challenges. To get the most out of your ERP, choose the right Acumatica partner to guide the installation and use of your solution. NexTec helps distribution and manufacturing companies find and implement the right software to improve business processes. Give Acumatica a try to see how it can transform your distribution business.

Woman warehouse employee with tablet and headset.

Distribution businesses need more than an ERP: Sage delivers

By | Distribution / Supply Chain, ERP, Sage X3, SOFTWARE | No Comments
Woman working in a warehouse.

Better distribution management software helps drive efficiency and better workflows throughout the organization.

Distribution companies need solutions that allow for accelerated supply chain processes, cost control and operational efficiencies. Staying competitive means using more than an enterprise resource planning (ERP) product.

Your business needs distribution management software that allows for better logistics, operations and inventory control. Sage X3 delivers a faster, more flexible and more comprehensive approach to distribution management. As a single, scalable solution, Sage X3 delivers the tools, analytics and functionality your distribution company needs to gain a competitive advantage.

See why distribution businesses need more than an ERP. Sage delivers and solves your most pressing business challenges.

What can Sage X3 do?

Distribution management is about eliminating complexity throughout the supply chain. Many distribution companies face significant challenges related to:

  • Uncertain supply
  • Shifting customer requirements
  • Decreasing margins
  • Enormous inventories
  • Reliance on manual tasks
  • Long lead times

Here is how Sage X3 addresses those business issues:

  • Increased visibility. Use the Sage solution to analyze all aspects of your business, including inventory, promotions, past purchases, quotes and conditions in real time. Real-time analytics, alerts and notifications give you enhanced ability to respond quickly to changing market conditions and customer expectations.
  • Better workflow control. Use data transparency and a single source of information to transform your workflows. Connecting and accelerating the flow of information among sales, financials, warehousing and purchasing gets everyone on the same page. Create more efficiencies by using a shared understanding of costs and margins, resulting in more revenue, streamlined sales processes, better inventory accuracy and improved business and demand planning.
  • Improved operational efficiency. Too many distribution companies are still using spreadsheets, unconnected databases and paper to manage their operations. Gain more efficiency via real-time access to details from pending sales to inventory changes.
  • Scalability. As distribution companies grow, operational insights become more challenging. With a cloud-based Sage solution, companies can scale easily as business evolves.
  • Modernization. Companies are often reluctant to migrate to new technologies, leaving them stuck using legacy systems that are inefficient and are not integrated. Sage X3 provides an integrated solution to reduce costs for maintaining and patching older systems.
Warehouse employee typing on a desktop computer.

A recent study found that a typical Sage Enterprise Management can save on labor, customer service and inventory costs.

The business impacts of Sage Enterprise Management

In 2018, Forrester Consulting analyzed Sage customers’ business results to create a profile of a typical, composite organization using Sage X3. The composite company is one that operates as a global midsized enterprise and has used the Sage solution for three years.

Forrester found that the impacts of using Sage are:

  • 4.1 FTE positions saved
  • 2,600 hours in customer service issues saved
  • A 10 percent reduction in inventory levels
  • $1.59 million in financial benefit
  • A 237 percent return on investment, with a payback period of four months

Choosing Sage X3 is a smart choice for your distribution company. At NexTec, we help companies migrate legacy tools to Sage, providing the expertise to ensure a seamless transition that lets your company gain the competitive advantage it deserves.

See how NexTec can tailor your Sage X3 to your needs.

ERP and Business Intelligence in the Distribution Industry

ERP and Business Intelligence in the distribution industry

By | Acumatica Cloud ERP, Dashboards and KPIs, Distribution / Supply Chain, ERP, Warehouse management | No Comments
ERP and Business Intelligence in the distribution industry

The right ERP solution for distribution is essential. Pair it with a BI solution and you can get that bird’s eye view you need to make your business really shine.

Your warehouses, inventory, and business generate a lot of data. When all this data enters your supply chain, it can quickly overwhelm both you and your vendors. Unfortunately, for distribution businesses whose success relies on their ability to deliver products to customers in a timely manner, a mountain of data can harm visibility, reduce timeliness, and ultimately slow the business to a halt.

To solve the problem, you need to have the right tools and skilled data analysts to guide your data through the system in a way that makes decision making easier and decisions smarter. Distributors that turn to dashboards, analytics, and business intelligence (BI) software integrated with ERP and other key internal systems are able to unlock the secret value hidden in their data and make wise choices based on what they learn.

The many benefits of BI for the distribution industry

Business intelligence brings together a wide range of data from a wider variety of sources. Those in distribution know first-hand how difficult it can be to combine sales, finance and invoicing data from multiple warehouses, vendors and partners. BI software can help solve the problem by pulling the data together so that it is easily accessible and makes sense.

Link your BI software with your ERP software and you have a tool that can help you make instant and powerful changes that will put your business on the path to greater success.

Here are 3 key benefits to combining BI with ERP software.

1. Better planning and inventory management

A powerful inventory management solution is key to maintaining stock, planning for variability, and minimizing inventory costs. But if the people running your warehouse aren’t “data” people, you may never know how well your inventory is being managed.

Enter business intelligence. Rather than forcing these non-financial people to adapt and adjust to the complexities of an ERP solution, you can provide information at their fingertips with customized dashboards and readily available insights. Dashboards can be customized by role, by user, or by position and keep the people on the front lines informed in real time.

By making data more accessible, accurate, and understandable, you can improve planning, ordering, and much more. Get to know more about the benefits of integration and its role in managing complexity by reading our blog, “The Need to Know is Always Now in Warehousing and Distribution.”

2. Increased profit margins

Distribution operates as a low-margin, high-volume business. Any ding or dent in your profits will impact the bottom line much more quickly than another business. And there are so many ways those dings can happen – inventory storage costs, customer preference changes, reputation hits from lack of inventory. You need a clear picture not only of your inventory situation, but how inventory decisions will impact finances.

BI software can take a wide range of data out of your other systems such as Customer Relationship Management (CRM), Inventory Management, ERP, and more, and give you intuitive drill-down functionality that you can access from anywhere at any time. Want to know what your most profitable product is this month? Want to understand how each warehouse is performing? Want to know which warehouse is the best location for a specific product? Learn all this and more from your BI solution while at your desk, at a café with your laptop, or on your way to work with your mobile device.

Learn more about how ERP empowers you to keep up with changes in the supply chain here.

3. Reduced delivery time, fewer issues, happier customers

A distributors’ profits connect directly to well controlled inventory and warehouses. One of the most common places that profits can take a hit is through lost sales and returns. Customers are less tolerant of mistakes than ever before. So, when the wrong item is shipped, or the item is defective, the customer does not care if it was your shipping firm or 3PL that dropped the ball, they will blame you. Get it right always and your customers will love you for it.

By integrating your processes and systems with BI software, you can gain a clearer understanding of what went wrong, where it went wrong, how to rectify it and keep it that way —before your reputation takes a hit.

Pair your ERP with BI to make your distribution business a success

The right ERP solution for distribution is essential. Pair it with a BI solution and you can get that bird’s eye view you need to make your business really shine. NexTec Group consultants have been helping distribution companies select and implement ERP, BI and CRM for a quarter century. If you believe 2019 is the year that you truly take control of your supply chain, let’s talk. We’re here to help.

Distribution Multi-Location Visibility

Multi-warehouse woes: challenges in maintaining visibility

By | Acumatica Cloud ERP, Distribution / Supply Chain, ERP, Warehouse management | No Comments
Distribution Multi-Location Visibility

Distribution firms with good visibility into their operations, inventory, and financials are able to deliver on the promises they make to customers.

Distribution firms pride themselves on being able to provide customers with the products they need—when and where they need them. Often, this means multiple warehouses across states lines, shipping zones, or international borders. There are many benefits to employing a multi-warehouse strategy for your distribution, but alongside these benefits comes a wide range of challenges.

Benefits and challenges of running a multi-warehouse distribution firm

Does the decision to open additional warehouses reduce your shipping costs, reduce your delivery time, and allow you to handle more SKUs? Yes. However, with the benefits that this strategy brings, it also makes it much more challenging to maintain accurate stock counts, ensure that ordering goes smoothly, handle taxes and currency, maintain control over inventory storage costs, and much more.

That said, we would like to turn our attention to one of the biggest challenges that exists in maintaining a multi-warehouse distribution center: Visibility.

Distribution firms with good visibility into their operations, inventory, and financials are able to deliver on the promises they make to customers.

While the decision to add new locations is an investment that can pay for itself in a variety of ways, it also represents a significant increase in labor, capital, and operating expenses. Added to this, the decision to open another facility requires new systems and processes to route and ship orders. Now, rather than simply sending an order down for fulfillment, you have to forward the order to the proper facility, who in turn has to fill it.

This makes it very easy to end up with mixed messages, inefficiencies, or stock-outs at one location, which ultimately results in your firm losing the efficiencies that come from opening the second location in the first place.

How to deliver visibility across multiple warehouses

Whether you are opening your second, twentieth, or two-hundredth warehouse, visibility is always a concern. However, with integrated ERP solutions, you can bring together the data you need to control inventory, increase profitability, decrease costs, and increase satisfaction.

This, of course, requires proper planning and execution to control inventory, gain a single version of the truth, and see a clearer picture of your warehouse operations. In order to embrace the true benefits that visibility can provide for your growing distribution business, businesses like yours are turning to enterprise resource planning software to take control and gain the visibility they need—no matter how many locations they have.

Acumatica provides accurate and timely information, as well as the functionality needed to readily resolve issues and update management and customers. Our modern distribution business software provides true, company-wide inventory data that lets you create proactive, responsive replenishment operations and minimize inventory costs.

You’ll also experience better decision-making with more timely and accurate financial data through Acumatica’s Financial Management software, which includes the core set of financial applications, fully integrated with customer management and operational software for distributors and wholesalers.

The benefits of our cloud ERP software can be seen in:

  • Improving customer satisfaction while minimizing cost: Efficiently manage distribution processes with real-time visibility of available inventory, inventory in transit, reorder quantities, and inventory costs. Minimize inventory and costs; optimize quoting, acceptance, entry, and fulfillment processes.
  • Reducing order times: Eliminate delays through automated sales order processing and shipping order generation. Set rules to manage multiple warehouses, returns, credit limits, drop shipments, and more.
  • Knowing where your business is: Ensure a steady supply of materials by optimizing and automating your purchasing process.
  • Knowing your true costs: Determine real-time profitability by warehouse, product line, location, or business unit. Use real-time information to control costs across the entire supply and distribution chain.

In the coming months, we look forward to discussing even more of the challenges that multi-location distribution firms like yours face and explore how Acumatica can help your company to overcome these challenges. At NexTec Group, we understand your pain points and know how to help. With more than a dozen locations and nearly a quarter of a century of experience in the distribution industry, you will be in good hands. No matter how large you are or complex your needs, we would love to help. Let’s get in touch.

Distribution ERP Software

By | Distribution / Supply Chain | No Comments

Technology to Power Your Distribution Business

Acumatica Distribution Edition and Cloud ERP can transform your distribution business

Automate processes and reduce errors in purchasing, order fulfillment, inventory tracking, and customer support.

Today’s distribution businesses face ongoing challenges from all sides. With customer expectations higher than ever, an increasingly complex network of suppliers, and increased competition, firms need to embrace a robust and flexible system that can manage finance, operations, supply chain, distribution, and more all in one place. NexTec and Acumatica have the answer.

Benefits for Distributors

Balance Stock Levels and Avoid Shortages

A distribution-focused ERP solution can give your firm the ability to balance stock levels, take control of inventory and ordering so that you can meet the needs of your firm and its customers without overstocking.

Get a Clear Picture of Your Inventory

Consistently see your inventory across multiple warehouses to keep track of product lots, quantities, and movements. Get a real-time picture of what you have on hand to provide products for customers faster, increasing satisfaction and improving your status as a reliable distributor.

Minimize Redundancy and Labor Costs

Automate your finances and operations, providing your staff with the freedom to work on more meaningful tasks. With powerful and fast integration, you can get a 360-degree picture of your business and make smarter decisions.

Know your true costs

Determine real-time profitability by warehouse, product line, location, or business unit. Use real-time information to control costs across the entire supply and distribution chain.

Reduce order times

Eliminate delays through automated sales order processing and shipping order generation. Set rules to manage multiple warehouses, returns, credit limits, drop shipments, and more.

Leverage Business Intelligence to Unlock the Power of Your Data

Real-time intelligence enables you to know how changes could impact your business. See your business in real time, slice and dice information how you see fit, and present it in a way that benefits everyone in your organization.

Helpful resources

Ready to learn more? Request a demo today.

NexTec Group is one of the largest, most prestigious software consulting firms in the world with nearly a quarter century of experience working with distributors of all sizes and focuses. We specialize in implementing ERP, CRM, BI, Cloud and On-premise solutions that allow you to take control of your inventory, increase customer and supplier satisfaction, and improve operations. Contact us to learn more about Acumatica Cloud ERP for your distribution business.

Acumatica Cloud ERP
Construction worker tightening a bolt.

How Acumatica is tailored to your key business operations

By | Acumatica Cloud ERP, Distribution / Supply Chain, ERP, Professional Services | No Comments
Construction worker tightening a bolt.

Acumatica software helps manage construction costs and provide real-time insights on projects.

Operational efficiency is essential as businesses look to reduce costs and output. Simplifying operational complexity can have a dramatic positive impact on your bottom line.

Having the right enterprise resource planning (ERP) solution available helps to keep your data, employees and operations organized, in sync and performing optimally.

Acumatica is an ERP solution that allows companies to improve their operations in many areas, including distribution, professional services, field services and construction. Acumatica provides unique, function-specific tools that help improve operations in each of those key areas.

Benefits of Acumatica

Acumatica is a leading provider of ERP solutions designed to automate core functions, reduce data entry and provide full views of customers and processes. It offers exceptional solutions to companies looking to:

  • Streamline operations
  • Automate back-office functions
  • Access real-time information from anywhere and on any device
  • Grow their business with a scalable business platform that can reduce the burden on internal IT resources
Plumber repairing a faucet on a sink.

Efficient distribution systems help dispatch repair teams and lead to better levels of customer satisfaction.

Acumatica and distribution

Your distribution management software is the way to keep customers satisfied, transportation on schedule and inventory under control.

Acumatica’s distribution management solution helps to manage your supply chain and logistics, from the warehouse to inventory control to order management.

By connecting key data and employees in warehouse, supply chain management, ordering, distribution, sales and marketing, businesses can see in real time the status of orders, products and production. Integrating those functional areas with financial systems and employees gives clear, real-time insights on productivity and logjams.

The distribution applications include:

  • Advanced inventory management
  • Sales order management
  • Purchase order management
  • Requisition management
  • Advanced financials
  • Advanced fulfillment

Here are the main advantages of Acumatica’s distribution management solution:

  • Reduced order times. By automating sales order processing and shipping order creation, your business reduces the time it takes to complete, process and ship each order. Customized rules allow for better management of multiple warehouse locations, returns, drop shipments and credit limits.
  • Supply management. Automating your purchasing process keeps materials on hand when needed.
  • Better customer satisfaction. Provide customers and support teams with real-time visibility of inventory on location or in transit, reorder amounts and inventory expenses.
  • Know true costs. Understand detailed profitability metrics by location, product line, warehouse and business unit in real time.

Acumatica and professional services

Service industry companies succeed in delighting their clients with insights, information and results that help address critical needs. For professional services firms, that means acquiring new business, managing projects and delivering on time.

Acumatica’s services industry software gives your company a 360-degree view of customer requests, projects and activities. It provides a seamless, integrated and transparent view of work being done, status reports and costs.

Professional services firms need to focus on three pillars of profitability to make a profound impact on their clients’ lives and businesses.

  • Two-way communication that includes active listening
  • A clear understanding of needs, pressures, obstacles and opportunities
  • Exceptional execution and delivery of what is expected, ideally before the due date and on or under budget

The right ERP solution helps professional services firms achieve those important goals that create stronger business relationships, positive recommendations and reviews, and repeat business. The right solution needs to manage time and financial resources with automated business processes, document management, real-time analytics and mobile workflows. Your ERP should make it easy for customers, and the employees working on their behalf, to contact, communicate and get answers quickly.

Acumatica’s professional services solution integrates the following applications:

  • Customer management
  • Project accounting
  • Project cost tracking
  • Financial management
  • Employee time and expense management
  • Advanced inventory management
  • Sales order management
  • Purchase order management
  • Materials requirement planning (MRP)
  • Service and support automation
  • Deferred revenue accounting

For your customers, having these tools available provides significant added value and differentiates your firm from the competition. You’ll also reduce the total cost of ownership by consolidating the most essential business processes in one integrated solution.

Acumatica and field services

Many businesses rely heavily on field services to maintain, monitor, explore, serve or deliver to customers. With more remotely deployed employees, and the customers they serve, you need solutions that can access, collect, store, display and analyze information.

Integrating your dispatch services with other available information, reducing response times and lowering costs all have a major impact on your bottom line and customer retention.

Acumatica’s field services suite of apps works seamlessly and integrates with your sales, marketing, CRM, financial reporting, inventory, purchasing and accounting functions.

Together, these tools give you a complete, 360-degree view of customer activities, interactions and needs. Improve the overall customer experience while improving customer satisfaction scores, increase your recurring revenue opportunities and providing your customers with interactions with your brand that set you apart from your competition.

The Acumatica field services applications are web-based and mobile-friendly, giving you and your employees seamless integration of information in real time. What’s more, the field services management tools are integrated into Acumatica’s ERP, meaning there are no awkward transitions or clunky functionality as with other third-party add-on options.

Here are the major advantages to Acumatica Field Services Management:

  • Integrated scheduling, dispatching and call center. You can capture service needs quickly, access customer information, provide product history and pinpoint resources needed for fast and accurate response. Automatically create daily or weekly schedules or use drag-and-drop functions on a digital dispatch board with clear indicators of order status.
  • Use on multiple devices. The Acumatica solution works on all mobile devices with a connected browser, including Android and Apple iOS apps (for iPad). Service technicians can access service information and customer data.
  • Improve equipment maintenance. Your Acumatica solution records the history of each machine or piece of equipment at each customer site and tracks available inventory. Integrated with sales and finance, this tool tracks each step for each piece of equipment – quoting, order, delivery, installation and service work. It also tracks manufacturer, model and configuration and can automatically schedule maintenance.
  • Optimized inventory management. Your tools and equipment could be anywhere – in trucks, warehouses, garages or customer sites. Gain control and track the location of each tool, resulting in faster service, improved reordering and replenishment functions and logistics.
  • Manage service contracts and warranties. Service contracts are a valuable revenue source. Automated dashboards can alert service and sales teams of expiring contracts and coordinate appointments. Warranty management tools integrate warranties with other functions, giving you and your customers a clear indicator of timing, covered parts and services and ensures billing accuracy.
  • Track project costs. Understand the true costs of small or large installation projects, tracking the people, equipment, time, and materials used.
  • Improve collaboration. Collaboration is at the heart of ERP solutions. With field services applications, your sales, customer services and remote techs can work together to understand and resolve issues faster communicate customer concerns and gain a deeper understanding of other functions.

Acumatica and construction

Track information, understand project costs in real time and provide crucial information to requisition, purchasing and finance teams with Acumatica’s cloud construction accounting software.

This end-to-end system includes apps for project management, accounting, job costs, contracts, subcontracts, commitments, compliance and retainage. Among the major advantages are:

  • Device neutrality. Your employees will use the same software across computers, laptops, tablets or phones.
  • Integrated functionality. Modern APIs allow for seamless integration with our construction apps, including Hyphen Solutions, Procore and Smartsheet.
  • Better decisions. Once data is entered, it’s updated everywhere immediately and accessible by all users. There is a unified, single source of truth for all.
  • Improved access. Share real-time information with customers, suppliers, subcontractors or staff, including self-service dashboards, portals and reports.
  • Enhanced cost control. With more information available in the moment of need, your construction projects can have better profit margins and clearer control from estimating to close-outs.

The right Acumatica partner

NexTec works with businesses in multiple industries to improve their operations and reduce expenses with technology solutions. NexTec’s teams of consultants and technical experts bring extensive product and industry knowledge to their work.

NexTec works with our clients to identify critical business needs and select the right ERP solution that improves business outcomes. We help manage the installation, data and system migration and employee training on new ERP solutions, ensuring that there is a seamless and smooth transition that minimizes disruption.

Our extensive knowledge and expertise with Acumatica solutions provide our clients with insights to ensure that the ERP software is optimized. Learn why Acumatica is rated highest among cloud core financial suites and how NexTec can deliver great returns on your technology investment.

Take the Acumatica software tour and discover how to lower your operational costs and boost performance.

Webcast: Microsoft Dynamics GP Extender by eOne Solutions (recorded webcast)

By | Acumatica Cloud ERP, Distribution / Supply Chain, Events, Recorded webcasts | No Comments

Webcast: Acumatica Cloud ERP for Distribution (recorded webcast)

By | Acumatica Cloud ERP, Distribution / Supply Chain, Events, Recorded webcasts | No Comments