Category

Medical Device

Medical Customers Say

By | Medical Device | No Comments

VIDEO

NexTec’s team has great depth. The relationship is very very strong. Read More >

“Given our positive experience with NexTec Group, I would absolutely recommend NexTec to any small-to-medium sized enterprise looking for a cost-effective software solution that is easy-to-use and designed to fit your business needs.”

Angela Walters
Cost Control Manager
Wison Offshore and Marine

“NexTec proved they are flexible thinkers, not tied to the box.”

Dan Stojadinovic
IT Manager
Waddell Manufacturing

Medical Demo

By | ERP, Medical Device | No Comments

Medical device manufacturers operate in one of the world’s toughest industries where companies must adhere closely to controlled processes and develop and manufacture products that meet the strictest quality standards. View this short demo and learn what manufacturers consider when choosing a new ERP solution.

Medical Benefits

By | Medical Device | No Comments

Top benefits of ERP | CRM | BI software for medical device manufacturers

Streamline your processes

Improve demand planning, sales and manufacturing interactions to streamline the purchase order process. Track every action across all functions and optimize performance with automated data collection, real-time business intelligence, multiple manufacturing mode support and advance workflows.

Control the supply chain

Reduce your finished-goods lead time and take better control of your inventory, warehouse management and subcontractor operations with features like automatic integration of work orders, shelf-life management, and product delivery tracking. Prevent production shortfalls in raw materials and problems like insufficient machine capacity, overstocking, or tying up valuable working capital.

Reduce the risk of device recall

Implement systemic root cause analysis and implement Corrective Action/Preventive Action (CAPA) processes to decrease patient risk. Complete traceability with serial and lot tracking and transaction audit capabilities ensure you have the ability to recall products and quarantine suspect products quickly. Streamlined tracking systems can be fully configured to match your company’s needs and immediately alert departments affected, such as procurement, QA, production, and sales.

Make your tracking seamless

Track the history of devices. Automating labor-intensive tasks such as end-to-end product documentation and report writing makes tasks such as filing reports and tracking more manageable. Easily a full audit trail and historical transactions over multiple years.

Reduce costs at all levels

Streamlined operations, waste elimination, overtime-pay reduction and increased efficiencies are some of the many outcomes to help cut costs. With the necessary tools at their fingertips, managers can implement lean business strategies with ease, improve product lead times and simplify workflows.

Manage local and global compliance demands

Mitigate risks associated with ever-changing regulations with specific medical-device industry modules that address FDA and CFR requirements, track non-conforming products and allow you to conduct risk assessments upfront. Track your products through the entire lifecycle, from R&D and design to sale and post-sale support and service — and instantly get the history of any lot or serial number.

Maintain high customer satisfaction and improve sales

Sales force, customer service agents, product and warehouse managers all have access to the same information in real-time information to respond to customer inquiries quickly. Instant visibility into purchasing history, stock levels, and promotions, provides front-line teams the ability to expedite order processing, invoicing and product deliveries to improve customer communication and satisfaction.

Medical Devices

By | Medical Device | No Comments

ERP | CRM | BI software for
medical device manufacturers

Are you finding it difficult tracking warranties, managing suppliers and approved vendors,  and operating efficiently with targeted profit margins — all while meeting the same FDA compliance guidelines set for pharmaceutical and life science companies?

The highly competitive and highly-regulated environment of the medical device industry poses unique challenges for manufacturers. The ability to remain competitive — while meeting strict FDA regulations and quality assurance standards, as well as managing long product development cycles — depends on cutting costs, streamlining operations and reducing waste.

Rigorous industry demands such as complex traceability requirements, along with long time-to-market progression and a changing industry climate, introduce new business risks. To remain nimble and take advantage of the tremendous market opportunity presented due to an aging population, medical device manufacturers must find ways to automate processes and optimize every step.

To solve these challenges, medical device companies are adopting new software tools that combine multiple data points, in real time, into one integrated platform. These tools — Enterprise Resource Planning (ERP), Customer Resource Management (CRM) and Business Intelligence (BI) software — helps increase profits and foster growth by streamlining operations, saving costs and managing regulatory demands.

NexTec partners with world-class technology partners, like Sage, Microsoft, and Acumatica, and has a nationwide network of consultants with deep expertise in the medical devices industry. As an award-winning business with a track record of more than two decades, NexTec offers innovative, affordable and personalized software solutions that are tailored to your needs and will help propel your business to the next level.

NexTec Corporate Brochure

Specialists in ERP, CRM and BI for small to mid-sized businesses

VIEW BROCHURE

Traceability

By | Agriculture, Chemicals, Food and Beverage, Inventory control, Manufacturing, Medical Device, Pharmaceutical / Nutraceutical, Process Manufacturing, Traceability | No Comments

Pharma Compliance: The Cloud, CRM and HIPAA

By | Cloud, CRM, Medical Device, Microsoft Dynamics 365, Pharmaceutical / Nutraceutical | No Comments

Pharma Compliance: The Cloud, CRM and HIPAA

Efficiency is the watchword in healthcare today. With recent regulatory and legislative changes, including the advent of the federal Affordable Care Act, pharma and healthcare organizations are facing both increased costs and competition at a time when investments in healthcare are in decline. As they seek to serve patients better while bolstering productivity, could cloud-based customer relationship management (CRM) be the answer?

A growing number of healthcare firms think so. New research finds the global healthcare cloud computing market is expected to grow from $3.73 billion in 2015 to $9.48 billion in 2020, an astounding CAGR of 20.5%. Cloud applications like CRM are attractive to healthcare organizations because they offer:

  • New features at low cost: With cloud applications, healthcare organizations can use the latest features and functions without the cost and hassle of managing and maintaining on-premise equipment and software. Rather than making large up-front investments, organizations are billed on a usage basis  enabling them to get to market quickly and keep to budget while meeting their growing needs.
  • On-demand access: Since applications are hosted in the cloud, all data and functions are available to staffers from just about anywhere and any device, significantly improving communications and collaboration, while simultaneously decreasing overhead and improving productivity.

Compliance in the Cloud

Unfortunately, healthcare organizations looking to adopt cloud solutions face several obstacles, not the least of which is compliance. While many cloud service providers (CSP’s) claim to service the healthcare industry, few actually offer the end-to-end security and compliance-ready solutions required, especially when it comes to complying with the Healthcare Information Portability and Accountability Act (HIPAA). Under HIPAA, healthcare providers must ensure patient data remains secure, no matter where it is stored or accessed. A requirement few CSP’s can meet.

Sage CRM is different. It is specifically designed to meet both the productivity and compliance needs of sectors such as pharma, medical device manufacturers, medicine, and life sciences. It helps these businesses curb operational costs, increase patient loyalty, and streamline communications by providing:

  • Secure, safe data management: While Sage CRM uses a single, unified cloud-based repository for all critical patient data, it also ensures that data is secure yet available to authorized users anytime, anywhere. Its innovative design ensures businesses can lower administrative costs while meeting strict compliance mandates.
  • Streamlined communication: Sage CRM makes it easy to send out automated notifications and messages related to follow-ups, appointments, prescriptions, and more. This helps save administrative personnel time and costs while ensuring patients receive the ultimate in service and care.
  • Workflow automation: With Sage CRM, healthcare organizations using cumbersome, error-prone manual processes for critical functions such as invoicing, billing, prescriptions, and more can replace them with customized, automated workflows that boost both operational performance and efficiency.

NexTec knows the intricacies of CRM in the cloud. As a Sage CRM partner, we are uniquely qualified to ensure your cloud-based CRM solution provides the efficiencies and competitive edge you need plus the care and services your patients expect and deserve. Contact us to learn more.