CRM
Learn more about Customer Relationship Management (CRM) software
and how it can streamline your business operations.
What is CRM?
Customer Relationship Management (CRM) software is a powerful tool for managing your company’s relationships and interactions with customers and prospects. A CRM helps companies stay connected to customers, streamline customer management processes and improve overall profitability.
With a CRM, your company can:
• Effectively manage your pipeline
• Automate your marketing
• Integrate with ERP for enhanced capabilities
• Streamline internal processes
• Improve reporting processes
CRM Benefits
Improved Organization
Improve your customers’ journey, drive personal engagement, provide effortless service and create a better customer experience with a customizable, flexible CRM solution to suit your business needs.
Enhanced Communication
Give all of your departments – including marketing, sales, commerce and service – a shared view of your customers with the world’s #1 integrated CRM platform.
Greater Efficiency
When sales, marketing and customer service teams share valuable information, they can work together to close sales, update customers on new product information and increase service. With this detailed customer information, teams can work seamlessly together to improve the bottom line.
CRM Solutions
Microsoft Dynamics 365 CRM
Improve your customers’ journey, drive personal engagement, provide effortless service and create a better customer experience with a customizable, flexible CRM solution to suit your business needs.
Salesforce
Give all of your departments – including marketing, sales, commerce and service – a shared view of your customers with the world’s #1 integrated CRM platform.
Industries We Serve
Gain real-time visibility into your operations with software built specifically for manufacturing. Streamline operations, automate labor-intensive processes like inventory management and workflows, and grow your revenues by choosing a solution designed for your business.
Whether you’re a general contractor, homebuilder, subcontractor or land developer, your clients have high expectations. A flexible, robust software system gives companies control over their construction projects, finances, supplier relationships and operations.
As a distributor, you’re likely dealing with increased customer expectations, a complex network of suppliers and growing competition. To stay ahead, distribution businesses must rely on a robust and flexible system that manages finance, operations, supply chain, distribution and more in one system.
Success as a professional services firm depends on the ability to take control of complex projects, assign the right people to do the job and keep costs under control. Software built for the industry gives companies the tools they need to exceed customer expectations and grow their businesses.
Food and beverage manufacturers require software functionality that tracks expiration dates, ensures compliance and reduces production waste. Learn how software built for the industry can help your food and beverage company streamline operations and manage growth.
As market demand increases and regulations continue to change, cannabis processors, cultivators and manufacturers require software functionality that not only handles tracking of seed-to-sale activities but encompasses a business’ entire operations and ensures compliance.
Tracking warranties, managing suppliers and approved vendors, and operating efficiently while remaining compliant is difficult without the right software solution in place. Learn how leading medical device manufacturers streamline processes, reduce lead time and manage costs.
Many growers rely on outdated tools like spreadsheets and legacy systems to run their operations. Succeeding in today’s competitive agriculture environment requires software solutions that streamline operations, optimize processes and make business data accessible from anywhere at any time.
Trying to stay competitive while complying with the FDA and other regulations is difficult. With software for the pharmaceutical industry, you can streamline manufacturing, manage batch recipes, meet compliance regulations and improve R&D efficiency.
Successful chemical manufacturers continuously reduce operating costs while ensuring traceability and regulatory compliance. With software for the chemical industry, you can manage formulas and recipes, track products from receipt to finish good, monitor quality controls and streamline your operations.
Operating in a complex regulatory environment rife with competition, demanding customers and calls for transparency is incredibly difficult. Software for the industry helps oilfield services firms make faster business decisions, manage complex projects and increase profits and margins.
Choosing the Right CRM Partner
NexTec has been implementing CRM solutions for over 26 years. Our customers trust us to be a true extension to the success of their business which is reflected in our 95% customer retention rate.
Our consulting and development experts come from the industries we serve, so we understand the complexities of running a successful business. From design and implementation, to training, go-live and beyond, our team will be there to provide you with the support you need to grow your business.
If you choose us as your partner, we will work closely with you to identify your needs and help you select and implement a top-notch CRM solution that will grow with you as your business expands.
To learn more about NexTec’s services and how our CRM solutions help you future-proof your business. Contact us today. We’d love to chat.
Helpful Resources
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