ICM Products

ICM Products Reduces Inventory and Boosts Profits

Manual data entry and a lack of automated workflows and data controls were affecting ICM’s on-time delivery performance. NexTec and 4aBetterBusiness teamed up to design and implement a robust automated data collection solution based on Sage X3.

About ICM Products

ICM Products Inc. manufactures an industry-leading array of chemical compounds including silicone polymers, defoamers and specialty emulsions for a wide variety of applications. Its engineers draw on nearly 50 years of experience to develop custom chemical compositions that meet the exacting requirements of its commercial and industrial customers. The company has grown from a single US location to an international operation with offices in the US, England, Italy and China and sales of over $80 million. ICM’s partnership with NexTec Group and 4aBetterBusiness have set the company on a firm foundation for continued growth and success.

Industry - Chemical Manufacturing

Chemical Manufacturing


Cassopolis, MI

NexTec ERP icon
System Selected

Sage X3

Key Results

On-time delivery rose from 50% to 96+%

Inventory holdings reduced by 22%

EBITDA increased by 1.5%

Main Functionalities

Here’s how NexTec Group and Sage X3 helped solve ICM Products’ challenges.

“We’re delighted with the process and outcomes, and by the support provided by NexTec and 4aBetterBusiness.”
Levi Cottington
CEO, ICM Products
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