Field Services Management

Field Services

Field service businesses must deliver the highest levels of service to meet customer expectations and increase profits. A flexible and robust business management system brings together finances, dispatching, warranty management, inventory and more into one system, improving visibility and increasing efficiency.

How it Works

  • Integrate financials with field service and project management modules for a clear picture into costs at each phase of a project
  • Deploy the right people to do the right job with organized and integrated dispatching, scheduling and call center functionality
  • Get a clear picture of inventory to avoid shortages and better prepare technicians
Field Services

Beginner's Guide to ERP: Field Services Management

Field services teams are always grappling with new challenges. Here’s how ERP software can help them.

Features of Field Service Management Software

Benefits - Customer Service

360-Degree Customer View

Gain visibility into all customer interactions from marketing, quoting, building, installing and services for improved relationships.

Eliminate Costly Delays

Automate tasks to eliminate duplicate data entry and create project alerts to keep team members informed of what they need to do next.

Benefits - Quality Control in the Field

Increase Collaboration

Streamline the exchange of information between the office and teams out in the field to ensure important issues are addressed immediately.

Field Services Software in Action

Omni Cart Services, Inc.

Omni Cart chose NexTec to implement Acumatica Cloud ERP – bringing all business processes into a single system. Field service operations are streamlined with accurate, up-to-date dispatch capabilities and project information – saving the company valuable time and money.

Key Success Factors

A System Built for Field Services

Omni Cart streamlined its scheduling and dispatch tasks with Acumatica. They can quickly generate reports to get an accurate picture of current and future workloads. The field services team now has real-time access to inventory stocking levels which ensures they have the tools and supplies needed for each job.

Key Software

Acumatica

A leading innovator in Cloud ERP for mid-sized businesses, Acumatica has been taking the world by storm and winning awards for customer satisfaction and usability.

By bringing all of our business processes into a single system of record, we can eliminate duplicate data entry tasks and ensure that all our teams are working with the most accurate, current information.
Keith Wolf
President, Omni Cart Services

Solutions for All Your Business Needs

Growing businesses need the right tools to manage operational complexities and costly inefficiencies. Learn how NexTec can help you find a solution for your company’s unique needs.

Benefits - Accounting and Finance
Accounting and Finance
Benefits - Inventory Control
Cloud ERP and Computing
Benefits - Reporting and Dashboards
Project Accounting, Job Costing, Time and Billing
Benefits - Compliance and Regulations
Compliance and Governance
Distribution
Distribution, Inventory, Supply Chain and Warehouse
Benefits - Analytics
Field Services Management
Benefits - Data Security
Integrations with Other Applications
Benefits - Production
Manufacturing, Production and Operations
Benefits - Cloud and Mobile
Mobile Access
Benefits - Analytics
Reporting, Dashboards and BI
Benefits - Sales
Sales, Marketing and CRM
Benefits - Quality Control
Traceability and Product Recall Readiness
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