Industrial Specialty Services

NexTec Group Helps Oil and Gas Startup ISS Launch in 6 Months

About ISS

On January 31, 2020, a private equity (PE) group acquired a carved-out business unit in the energy services industry and set goals of at least tripling the company’s size by year 5. The CEO, James Craig, faced an aggressive deadline to stand up the newly formed company, Industrial Specialty Services (ISS), from scratch while generating $40 million in annual revenue and supporting more than 200 employees. He needed to form his management team, hire personnel, and establish the entire back office while also setting up the network infrastructure. Craig brought on a veteran team consisting of NexTec Group, BDO Digital, and Acumatica Inc. to set up mature internal systems all while working through the COVID-19 pandemic and Hurricane Hanna beating its deadline.

ISS Customer Story

Oilfield Services


Deer Park, TX

NexTec ERP icon
System Selected


Key Results

Gained timely control and visibility of business performance through a centralized ERP and collaboration platform

Gained operation efficiencies through the user adoption of end-to-end automated processes

Minimized IT infrastructure investments by leveraging the cloud for voice, data, and business applications services

Utilized a veteran implementation team with extensive oil and gas industry experience

Outsourced IT to BDO Digital, enabling access to subject matter expertise and sustainable support services

Acquired a scalable IT platform supporting rapid growth

Lowered overall salaries and wages costs by eliminating the need to hire IT resources

Reduced the total cost of ownership while achieving high ROI



Start-ups or carve-out companies usually do not have the negotiating power, knowledge, or even credit standing to negotiate favorable terms with vendors, and they frequently miss strategic opportunities to optimize contracts and pricing. BDO Digital was able to help solve this problem.

BDO Digital architected and implemented ISS’ IT network infrastructure and IT department support services by securing Microsoft licenses, brokering deals with IT vendors, and negotiating to optimize costs while ensuring continuity of services. BDO also leveraged its enterprise level relationships and procured all necessary office and employee hardware, such as laptops, cell phones, copiers, scanners and other office equipment for all ISS locations and employees.

“Next, we had to put an ERP platform in place,” Callegari says.


“Our dashboards are critical and NexTec has done a great job. They also did a great job of training and getting people to understand how the system works, which drove adoption.”
James Craig
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