Service and Support

[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” class=”sidebar” overlay_strength=”0.3″][vc_column column_padding=”padding-4-percent” column_padding_position=”right” background_color_opacity=”1″ background_hover_color_opacity=”1″ width=”3/4″ tablet_text_alignment=”default” phone_text_alignment=”default”][vc_column_text]IT issues always seem to happen when you can least afford them. The frustration and inconvenience that comes with the downtime can hobble your company and cost you plenty. Rely on NexTec to resolve your ERP, CRM or BI software support issues quickly and efficiently, so you can get back to business-as-usual as soon as possible. If you are already a client of NexTec, click Live Remote Assistance to get help now.

NexTec Support Plans - Features and Benefits
NexTec Support Plans – Features and Benefits

NexTec support includes

  • Technical support
  • Hardware and network diagnostics
  • Certified, licensed consultants with extended nationwide hours of operations

ERP | CRM | BI software supported

Our representatives are available by phone, online, or onsite to help you work through any technical or application issues you may encounter. Our team of experts are certified in all of our available solutions including:

  • Acumatica Cloud ERP
  • Sage X3
  • Sage 500
  • Sage CRM
  • Microsoft Dynamics GP
  • Microsoft Dynamics SL
  • Microsoft Dynamics 365 (formerly Dynamics CRM)

Our extended support hours allow you to reach us online or by phone, and we have available consultants who can meet you onsite when needed. We have a vast array of resources available to our client community, including detailed technical documentation, downloadable resources, online forums, and an active community of users who are going through the same business transformations as you are.

Need software support help?

Fill out the form on the right to start the conversation with us.[/vc_column_text][/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ el_class=”sidebar formTop” width=”1/4″ tablet_text_alignment=”default” phone_text_alignment=”default”][vc_column_text css=”.vc_custom_1481151626881{margin-bottom: 20px !important;padding-top: 20px !important;padding-right: 15px !important;padding-bottom: 20px !important;padding-left: 15px !important;background-color: #003e51 !important;}”]

Already a client?

Get help now with
Live Remote Assistance

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New to NexTec?

Contact us for
ERP | CRM | BI software support

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