Insight.

ERP plus CRM: More than the sum of the parts

By | Cannabis, Chemicals, CRM, ERP, Food and Beverage | No Comments
Insight.

Integrating operational areas with customer relationship data gives your company new insights and efficiencies.

Enterprise resource planning (ERP) and customer relationship management (CRM) solutions offer great tactical solutions to businesses. Taken together, however, ERP and CRM are more than the sum of the parts.

An integrated ERP and CRM solution allows for real-time, actionable business intelligence, giving executives insights they need to make critical decisions in the time of need. Integration breaks down organizational silos and encourages collaboration. Learn more below about the benefits of integrating these tools, industry-specific examples and best practices for combining your solutions.

Benefits of ERP and CRM together

While no two ERP or CRM solutions offer the same features, in general, the roles of each can be defined as follows:

  • ERP: Back-end functions such as accounting, human resources, manufacturing and purchasing.
  • CRM: Front-facing functions like sales, marketing, customer service.

ERPs are built to bring synergy to core functions, providing transparency, a single source of data and improved collaboration and efficiency. CRMs are focused on providing a complete view of customer and prospect integrations, including marketing pitches, outreach, conversations and customer help requests.

Both are designed to build synergy among important functional areas, with the intent that shared knowledge helps to boost operations and outreach. By combining capabilities, you’ll be able to deepen the interconnectedness of various parts of your business.

“The main arguments for the integration … focus on obtaining in real time a coherent view of customers – the possibility of continuous access to everything relating to customer data and information, which … is needed for its proper operation,” state the authors of a recent paper on ERP and CRM integration. “A consistent view of the customer allows employees to make the right and quick decisions.”

Here are a few of the most essential benefits of bringing ERP and CRM together:

Seamless data sharing

CRMs and ERPs have their own unique data collection, storage and formatting guidelines. The advantage of integrated systems is the ability to provide everyone with a unified, transparent and consistent set of information. When the two solutions are integrated, changes or alterations made in one system should be reflected simultaneously in the other.

As business needs change and new data, fields or calculations are needed, the connectivity allows for continued consistency. The system integration allows for new insights, needs and opportunities to be available to each operating unit.

Optimized resource management

Consider the opportunities with a clearer, automated flow of information from sales to production. Companies can gain advantages on production planning, warehouse space optimization, supply planning, materials purchasing and production order prioritization. This benefit helps companies with long sales and manufacturing cycles to plan better based on the status of customer commitments, allowing companies to reduce carried inventory and begin production soon after an order is confirmed.

Faster delivery cycles

Companies with a free flow of information can track and share information on customer details and orders, leading to more accurate and timely shipments, lower operating costs and improved customer satisfaction with on-time deliveries.

Improved product forecasting

Linking marketing initiatives and projections allows for faster and more accurate production forecasting. Operations teams will be able to plan more accurately and companies will not tie up cash by buying excess inventory.

Appropriate and accurate sales proposals

If your sales professionals can see a customer’s complete history – order history, current balance, payment pattern, credit limit and unpaid invoices – proposals will be more consistent and appropriate. Information that’s readily available helps sales managers to make informed decisions, such as asking for down payments or full payment up front.

Sales reps using an integrated solution also have access to the most recent, updated pricing information, including any promotions or discounts. They can also provide more accurate production and delivery dates by accessing production schedules, inventory levels and requisition schedules. If merchandise is out of stock, salespeople can relay that information to customers early on in the proposal process or provide precise projections on timing.

More sales opportunities

Giving salespeople better access to order histories, leads and customer service requests helps them to frame their pitches, giving them a much better likelihood of securing a call, an appointment or a deal. Knowing the frequency of reordering, for example, helps sales professionals reach out proactively to up-sell or cross-sell products or services. When equipment is reaching the end of its predicted lifespan, salespeople can suggest new models of an old product.

Better consistency and standards in customer engagement

With an integrated CRM and ERP solution, your employees will have complete and current information on customers. Whether it’s a sales call, a help request, a product question or a delivery inquiry, employees will understand better the complete relationship, sentiment and pain points. Complete and timely data, collected from both systems, helps employees understand and respond better to customers.

Responsive approval processes

Give your salespeople access to ERP information in real time and they can move contracts through the approval process faster. Same-day signing means faster contract approvals and reduces the time it takes for revenue to be recognized.

Prompt billing and payments

Document sharing lets businesses quickly turn accepted proposals into work orders that can be tracked throughout the enterprise without manual intervention. This process simplification carries over to the finance functions, allowing for faster creation and distribution of invoices, drawing from a single data source. Faster billing leads to faster payment turnarounds and better cash flow.

Consolidated reporting

Combined systems allow for better and more automated reporting, visualizations and data analysis. Reports pull in data from both systems without the need for manual manipulations, conversions or adjustments.

Linking icons.

Applying ERP and CRM data has powerful functional advantages in the food, chemical and cannabis industries.

ERP and CRM industry applications

ERP and CRM solutions need to be uniquely suited to the industry they’re serving. Businesses like food and beverage production, chemicals and cannabis have unique functions and needs for both systems separately and together.

Here is a look at how ERP and CRM integration gives companies in those industries the capabilities essential for success and competitive advantage.

Chemicals

Chemical companies need solutions that address complex functions, including:

  • Formula and recipe management, measure conversions, shelf-life management, packaging and labeling
  • Rapid batch scaling in different sizes and formulations
  • Quality controls that can track – and report to customers and prospects – product quality, shelf life and expiration dates
  • Process design improvements based on customer needs, historical trends, costs and operations
  • Rigorous regulatory compliance mandates, including federal, international, state, local and industry standards
  • Lifetime customer value measurements
  • Worker safety
  • Tracking products from warehouse arrival to manufacturing processes (including intermediary products) to finished goods
  • Traceability forward and backward with ordering histories and delivery data

For process manufacturers, these systems allow for shared, real-time access to information that is valuable to the salesperson, marketing manager, warehouse chief, finance officer and executive.

Food and Beverage

Sound supply chain management is at the core of any successful food or beverage company. While these functions traditional reside within ERP solutions, a CRM integration provides even more opportunities for efficiency.

With tight margins, fierce competition and changing consumer tastes, efficiency is paramount. By integrating the customer relationship insights with operational details, food and beverage companies are able to leverage the three interconnected supply chain components – suppliers, stores/restaurants and customers.

Here are three benefits for food and beverage companies when their CRM and ERP solutions are integrated:

  • Lower operational costs. CRM tools help provide insights and ordering patterns that can improve ordering and inventory management, resulting in lower storage and spoilage costs.
  • Customer segmentation. Targeted sales by customer segments allow for optimized ordering based on demand, relevance and location. Segmentation also allows for better analysis of customer profitability, based on logistical and operational costs. Customer analysis helps finance, sales and operations teams to identify and distinguish between stable, regular business and variable or unpredictable customers.
  • Seasonality. Identifying ordering patterns allows for sales and procurement employees to track, predict and anticipate seasonal variances in demand.

Cannabis

With cannabis and CBD companies emerging and growing as more states approve medicinal and recreational use, businesses in this fledgling industry are seeking solutions. There is a critical need to manage the operational and customer sides, not only for better efficiency and profitability, but also to meet the scrutiny of law enforcement and regulatory agencies at the state and local level.

Cannabis companies need to track and access industry-unique data, such as the costs of materials and energy, growth rates, potency levels and cross-strain breeding attempts.

Integrating this information with customer demand, buying patterns and demographic data helps cannabis companies provide products that are most in demand and most profitable. Pricing, resource allocation and purchasing all benefit from a blending of customer and production data.

How to combine

Combining these two complex business solutions to maximize the potential of an integrated approach is a complex undertaking. Whether buying new solutions or integrating new ones, careful planning needs to happen. Among the key steps are:

  • Determining whether the integration is unidirectional or bidirectional
  • Identifying data and modules to integrate
  • Unifying headers, labels, tags and data formats
  • Mapping data and interfaces
  • Assessing existing and future reporting needs
  • Focusing on user experience
  • Training users

To manage the many complexities involved in developing a cogent integration strategy, companies turn to NexTec. Our integration specialists have extensive knowledge of the providers, solutions and features available and the expertise to deliver a seamless integration experience.

Take a free tour of Sage Enterprise Management to learn more about NexTec and ERP/CRM integration.

Cannabis cookies and cannabis leaves.

Edibles at the intersection of cannabis and food ERP solutions

By | Cannabis, Food and Beverage | No Comments
Cannabis Cookies with cannabis leaves.

Cannabis-infused cookies are a popular choice among consumers. Keeping them safe requires the right ERP solution.

As the cannabis industry grows, one of the most popular product categories is edibles. Such products are cannabis-infused foods and beverages that are consumed either for recreational purposes or to treat a health issue. They include candies, cookies, energy drinks, gummies and teas.

The issue of food safety is a complicated one for cannabis companies. In states where these products are approved for sale, there may be some local regulations and guidelines. However, with the absence of federal regulations, many businesses struggle to determine how to address food safety.

That’s where enterprise resource planning software (ERP) can play a pivotal role. With an ERP designed for the cannabis industry, you can address key food safety issues and be prepared for future regulations at all levels.

Here is a look at edibles at the intersection of cannabis and food ERP solutions.

Approaches to food safety compliance

Food safety for cannabis companies can touch on multiple issues, including some common to food and beverage businesses, such as:

  • Inaccurate labeling
  • Food-borne pathogens
  • Disease outbreaks

In addition, there are issues unique to the cannabis business sector, including:

  • Extraction methods
  • Bacteria and mold growth
  • Pest and pesticide contamination
  • Chemical exposure
  • Employee handling
  • Unintentional consumption or overconsumption of edibles

The consequences of a food safety event are potentially substantial, including liability and damage to reputation and public perception.

Some cannabis companies take a conservative approach and follow guidelines established by the U.S. Food and Drug Administration. The Food Safety Modernization Act establishes guidelines for manufacturers to use for identifying and addressing risks, sanitary transportation and certifying foreign suppliers.

For cannabis companies it’s complicated. Without federal regulation for such businesses, the FSMA does not apply. Yet states and municipalities have their own unique regulations and restrictions, meaning companies need to be mindful of many different guidelines to remain compliant.

Cannabis candies and buds in a glass jar.

Companies need to ensure that gummies, teas and chocolates containing cannabis are safe to consume.

Food ERP solutions and cannabis companies

Cannabis-specific ERPs help by providing the structure, integration and processes necessary to follow best practices for food safety. Here are some of the critical ways a cannabis food ERP can help:

  • Seed-to-sale management. Tools that track plants forward and backwards at every stage of growth and processing allow for specificity and detailed reporting.
  • Inventory management. Automation tools help improve the tracking and recording of important inventory data, including expiration dates, product quantities, RFID plant tags and serial and lot numbers. These data points help manage inventory levels, recipes, labeling, quality control, supply chain management and traceability. The tools also can automate accurate product label creation, expiration dates and testing for contaminants.
  • Recipe management. One challenge for the cannabis industry is the inconsistency of taste, texture and smell from batch to batch. Your food ERP should include recipe and formula management functions that track raw materials, revision history and production notes.
  • HACCP planning. The Hazard Analysis Critical Control Points planning details procedures to protect consumers from chemical, physical and biological dangers. Incorporating control points into your ERP lets you prevent and control hazards before they affect food safety.

Choosing the right cannabis ERP

NexTec provides cannabis companies with insights and industry knowledge to identify the right food ERP solution. Learn more about technology that runs your CannaBusiness.

Tabletop with various vegetable dishes and grains.

How the right ERP solution reduces food waste

By | ERP, Food and Beverage | No Comments
Tabletop with various dishes of vegetables and grains.

Food waste is an expensive issue for manufacturing companies wanting to reduce operational costs.

Reducing food waste is an important issue for food and beverage companies that can best be resolved by improving communication and collaboration across the supply chain.

Enterprise resource planning (ERP) software that connects users and provides transparency is one of the best ways to curb the food waste issue and improve efficiency. Knowing how the right ERP solution reduces food waste is the first step.

The food waste issue

A recent study about the Belgian food processing industry found that the most common factors contributing to food waste were:

  • Product changes (13 percent)
  • Human error (10.9 percent)
  • Product defects (8.7 percent)
  • Buyer contracts (6.4 percent)

Clearly, all four of those causes are related to poor production and operational processes. As lead researcher Dr. Manoj Dora of Brunei Business School noted, “At most of the companies we went to, there was no standardisation of work or visual management in place. It’s a management issue.”

Dora noted that there are pre-production issues that contribute to food waste, notably incorrect orders, substandard storage and poor inventory management. Within the production environment, interruptions in production and inefficiencies in planning, ordering, processing, packaging and transportation compound the issues.

The scale of food waste is extraordinary. A Boston Consulting Group study estimates that globally 1.6 billion tons of food valued at $1.2 trillion are lost are wasted annually.

Chef preparing a meal.

A food ERP solution helps companies use real-time insights throughout the supply chain to reduce waste.

How food ERP software reduces waste

Your ERP solution offers multiple functions that help lower the amount of food waste. Here are a few of the main benefits:

  • Real-time data. With access to information from the shop floor, mobile devices, suppliers and products in the moment of need, employees can make better-informed decisions and collaborate better, especially for inventory and order forecasting.
  • Mistake reduction. With accurate data from your ERP solution inventory management application and accurate recipe management, there are fewer mistakes that result in scrapping batches or not having the right ingredients available when needed.
  • Improved efficiency. ERPs connect finance, inventory, production scheduling, sales and transportation across the company. Working from a single source of information and processes that are informed by multiple areas, your company will have better operational outcomes, less downtime and better ordering and reordering, and more accurate production.
  • Catch weight management. More accurate catch weights, and tools to track changes over time, allow for accurate recipes, less spoilage and more precise measurements at the time of production. The right ERP tracks multiple measurement units, converts measures, lot tracking and flexible pricing.
  • Food monitoring. Embedded sensors connected to products, lots and batches collect and relay vital information such as temperature and humidity levels that can be used to assess viability or change conditions, save more perishable ingredients and reduce food waste.
  • Traceability. In the event of a recall, an ERP helps you quickly track and trace ingredients and finished products quickly, ensuring better food safety and less waste.

NexTec group helps food and beverage manufacturers identify and implement the right ERP solution to reduce food waste. Download our guide to reducing food waste to learn more about how NexTec improves your investment in ERP technology.

Factory worker using a tablet.

Optimize food and beverage ops: Integrate ERP, CRM, and supply chain

By | ERP, Food and Beverage | No Comments
Factory worker using a tablet.

Integrating ERP, CRM and supply chain functions gives your food and beverage company a competitive advantage.

Streamlining operations is a top priority for today’s food and beverage companies. With tight margins, fast-changing customer expectations and new ingredients and flavors emerging constantly, businesses need to be responsive and effective in the wake of constant change.

Managing this extraordinary wave of disruption presents opportunity for those companies that leverage their existing technologies to deliver better insights and efficiencies. One way to optimize operations is to integrate customer relationship management (CRM), enterprise resource planning (ERP) and supply chain systems.

Here’s a closer look at what happens when you optimize food and beverage ops and integrate CRM, ERP, and supply chain.

Addressing Food and Beverage Challenges Head On

Food and beverage companies are facing complex challenges that demand solutions that simplify the way work is done. Among the most common challenges are:

  • Cost Pressures. Facing tight margins forces companies to look closely at costs and pricing. Companies need a rigorous and transparent understanding of procurement, inventory, sales and marketing conditions to make the best decisions.
  • Food Safety. The advent of the Food Safety Modernization Act (FSMA) has put a bright spotlight around safety procedures companies and their partners use.
  • Changing Tastes. Consumers today expect products that are healthy, optimally sourced and addressing dietary and nutritional expectations.

Facing these challenges means leveraging the capabilities of your CRM and ERP platforms, working in tandem with your supply chain management to deliver quality, variety and innovation.

Factory worker using a pad a paper.

Sage Business Cloud Enterprise Management gives your food and beverage company better insights into costs, operations and customers.

Finding a Solution

Companies need a faster, simpler and more flexible way to manage finances, production and supply chain. With Sage Business Cloud Enterprise Management, companies can leverage the capabilities of ERP and CRM at a fraction of the cost and complexity of typical solutions. Sage Business Cloud Enterprise Management provides real-time insights for all phases of your business – procurement, warehousing, sales, customer service and financial management – with faster insights into cost and performance.

Sage also makes it easier for employees to use the powerful tools and data stored within. Using a single cohesive suite of applications, Sage Business Cloud Enterprise Management adapts to unique user roles, preferences and workflows. Users can access information securely via the cloud on mobile or desktop devices.

Sage Business Cloud Enterprise Management gives your business flexible configuration options and can be housed in the cloud or on premises. It works closely with your supply chain by offering real-time insights on purchasing, inventory management, sales management and customer service, allowing your employees to collaborate and communicate more effectively. Your business will remain compliant and responsive to customer demands.

Sage improves warehouse and inventory operations, too. The solution allows for better inventory tracking and product profitability while reducing waste. Operationally, Sage Business Cloud Enterprise Management includes tools to document food safety and provide traceability and recall management.

Integrating your CRM tools with access to customer data helps lift your sales and marketing efforts and better manage customer and prospect requests.

At NexTec, we work closely with food and beverage companies to implement solutions like Sage Business Cloud Enterprise Management that transform the way work is done. Take a free tour of Sage Enterprise Management and learn how NexTec can give your business the competitive advantage it needs to thrive in today’s marketplace.

Inventory control

Food and beverage inventory management: How to take control

By | Food and Beverage, Inventory control | No Comments
Inventory control

Take control of your inventory management by using the right enterprise resource planning solution.

Inventory management can be a challenge for food and beverage companies. With effective inventory control, companies can realize significant improvements in wastage, traceability and compliance.

Having the right enterprise resource planning (ERP) solution helps companies discover how to take control of food and beverage inventory management.

Why focus on inventory control?

Inventory is at the heart of food and beverage operations. Without sound inventory management, companies are likely to have costlier manufacturing processes, poorer outcomes, strained supply chain relationships and shakier regulatory compliance.

Often the issue is a lack of good data. More precisely, it’s about being able to collect, manage and use that data to make better decisions in the moment.

The right food ERP solution helps companies resolve some of their greatest inventory management issues, including:

  • Poor stock rotation leading to spoilage
  • Too much capital tied up in stock
  • Inadequate stock levels
  • Inaccurate sales projections
  • Slow turnaround time on customer orders

Solving those issues requires a food ERP that can collect and display data in the moment of critical need, drive better decisions and improve output.

Inventory control.

ERP solutions provide the data, insights and tools to reduce spoilage and ensure regulatory compliance.

Solving the big three challenges of poor inventory management

Food and beverage companies grapple with inventory issues daily. Here’s a look at three of the most critical issues and how the right ERP platform solves them.

1. Reducing food waste

Food waste costs companies millions each year in disposal costs and reordering. The issue is compounded today by customer expectations for rapid introduction of new products, ingredients and recipes.

Reducing food waste means a focus on three core areas:

  • Overstocking. Without clear predictive models on demand, food companies can understock (and risk losing revenue) or overstock and suffer from reduced cash flow and increased spoilage.
  • Spoilage. Companies need data generated by their ERP tool to track products by lot and vendor to prevent spoilage. An ERP tool can also optimize and accelerate production scheduling to factor in expiring ingredients.
  • Cross-Contamination. Tracking products to avoid contamination is a regulatory and safety issue. With the growing number of food allergies, inventory needs to be stored, handled and packaged properly to track products and manage workflow. Your ERP solution can help map where products are stored and trace usage at every stage.

2. Traceability

Farm-to-fork traceability is the expectation today among customers and consumers. Providing this information means having ERP capabilities to track sources, locations, handing, processing, delivery dates, quantities and quality.

Traceability is a critical part of recall management planning and execution. With track-and-trace functions in place, your company can respond faster in the event of a recall, providing the public, customers, stakeholders and regulators accurate information faster.

3. Compliance

The Food Safety Modernization Act (FSMA) has changed the regulatory landscape for many food and beverage companies. You need an ERP tool that can properly track, record and report on various compliance mandates from different regulating agencies. Automation, quality control and IoT objects connected to your ERP solution are critical to remaining in good standing.

Finding a solution

Sage Enterprise Management (formerly Sage X3) gives your food and beverage company the ERP solution designed to meet your inventory management challenges. Sage Enterprise Management offers shelf-life management, production planning, stock management, lot management, formula and recipe management, quality control and allergen tracking tools designed specifically for the food and beverage industry.

NexTec works extensively with food and beverage companies to find, implement and optimize their ERP solutions. Our consultants have years of experience with Sage Enterprise Management. Take a free tour of Sage Enterprise Management to learn how to transform inventory management and reduce costs for your company.

ERP solutions

How the IoT and ERPs are changing the food and beverage industry

By | ERP, Food and Beverage | No Comments
Food ERP

Food and beverage makers are finding the use of connected devices and integrated data analytics programs are driving better operations and revenue.

In mid-November 2018, food manufacturer Cargill announced a new approach to Thanksgiving turkey.

The manufacturer partnered with several family turkey farms to use the Internet of Things and blockchain to track 200,000 hens slated for holiday tables. Each turkey will have an identification code that can be entered into a website that can trace the bird to the farm where it was raised and learn more about the operation and the farmers.

It’s just one example of technologies like IoT and enterprise resource planning (ERP) solutions are revolutionizing the food is made.

Here’s a closer look at how the IoT and ERPs are changing the food and beverage industry.

IoT and ERP explained

The Internet of Things is the collection of billions of objects, from smartphones to sensors, equipped with tools that measure, collect and transmit information. ERPs are software platforms that allow companies to streamline operations and share data across all areas of the company, from finance to inventory management to manufacturing.

Here are just a few of the ways the IoT is transforming the industry throughout the supply chain:

  • Food monitoring. Sensors connected to products and places can measure environmental factors like temperature and humidity and send alerts when issues arise, allowing for perishable food to saved and reducing waste.
  • Farming. Farmers are using sensors to monitor soil moisture levels and making adjustments as necessary. GPS tools on tractors help to plant straight rows to optimize the placement of irrigation equipment.
  • Food safety. Tracking tools on lots and batches allows companies to respond to food recalls quickly, tracking ingredient sources and tracing customer purchases to issue prompt alerts and assess the impact.
  • Inventory management. Sensors can track in real time inventory levels and alert staff about the need to reorder (or reorder automatically).
  • Consumer demands. Consumers today want more transparency in where their food, turkeys and otherwise, is coming from. IoT tools allow brands to interact with consumers and share information in both directions.
Food ERP

The right enterprise resource planning platform can store and analyze massive amounts of information about foods, inventories and purchases to drive better insights.

The relationship between ERPs and the IoT

IoT devices collect and generate massive amounts of data. For food and beverage manufacturers, the key is how to collect, report on and use that information effectively.

That’s where ERP solutions come into play. ERPs, many of which are cloud-based, allow companies to collect information easily. Dashboards, reports and charts can help distill that information into actionable insights, both in real time and from a broader strategic perspective.

ERPs are powerful solutions for companies because of the interconnectivity of data. With information readily available in one system, there’s no need for complicated conversions or work-arounds to access data in different technologies. Employees can use the same data simultaneously and to foster better collaboration and transparency.

The ERP solution’s robust analytics allow companies to:

  • Gain deeper insights into customer and consumer behaviors
  • Forecast future demand and suppliers
  • Assess the impact of new SKUs quickly to make decisions for expansion, retraction of discontinuation

Together, the rich data sets and powerful analytics make the use of IoT and ERP solutions a smart choice.

At NexTec, we help companies identify and deploy the right food ERP solutions that drive better operations and new revenue opportunities. Our expert consultants work with food and beverage companies to articulate solution needs and compare vendors and products.

Learn more about ERP and how it can make a difference for your company.

Thank you! – Nonni’s Foods Case Study

By | Case Studies, Food and Beverage | No Comments

Thanks for getting in touch

Here’s your copy of the Nonni’s Foods case study.

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Nonni's Foods

About NexTec Group

NexTec Group is a national consulting firm, specializing in technology to help you manage your business. This includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI), Cloud and On-premise solutions for mid-sized businesses.

We started the company because, as consultants, we saw software sellers that had never walked a mile in the customers shoes. We had, and knew that we could offer something different. A company made up of consultants that had experience working in the industries that they were now advising.

In the 20+ years that NexTec has been in business, we’ve developed close working relationships with our customers, partners and each other.

Customers choose NexTec because…

  • Our consultants have an average of 25 years’ experience in both consulting and industry.
  • We understand the software, customer challenges, value teamwork, and are passionate about doing great work
  • We provide clear information that helps customers make informed buying decisions
  • We stand by our customers to make sure the technology works, is used, and produces great results
  • We deliver our services with a sense of friendliness, fun, individual pride, and company spirit

If you see the possibilities, let’s meet for lunch, coffee or a drink.

Sage Authorized Partner

Thank you! – Elmer Candy Case Study

By | Case Studies, Food and Beverage | No Comments

Thanks for getting in touch

Here’s your copy of the Elmer Candy case study.

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Elmer Candy

About NexTec Group

NexTec Group is a national consulting firm, specializing in technology to help you manage your business. This includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI), Cloud and On-premise solutions for mid-sized businesses.

We started the company because, as consultants, we saw software sellers that had never walked a mile in the customers shoes. We had, and knew that we could offer something different. A company made up of consultants that had experience working in the industries that they were now advising.

In the 20+ years that NexTec has been in business, we’ve developed close working relationships with our customers, partners and each other.

Customers choose NexTec because…

  • Our consultants have an average of 25 years’ experience in both consulting and industry.
  • We understand the software, customer challenges, value teamwork, and are passionate about doing great work
  • We provide clear information that helps customers make informed buying decisions
  • We stand by our customers to make sure the technology works, is used, and produces great results
  • We deliver our services with a sense of friendliness, fun, individual pride, and company spirit

If you see the possibilities, let’s meet for lunch, coffee or a drink.

Thank you! – Baked by Melissa Case Study

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Thanks for getting in touch

Here’s your copy of the Baked by Melissa case study.

Download now
Baked by Melissa

About NexTec Group

NexTec Group is a national consulting firm, specializing in technology to help you manage your business. This includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI), Cloud and On-premise solutions for mid-sized businesses.

We started the company because, as consultants, we saw software sellers that had never walked a mile in the customers shoes. We had, and knew that we could offer something different. A company made up of consultants that had experience working in the industries that they were now advising.

In the 20+ years that NexTec has been in business, we’ve developed close working relationships with our customers, partners and each other.

Customers choose NexTec because…

  • Our consultants have an average of 25 years’ experience in both consulting and industry.
  • We understand the software, customer challenges, value teamwork, and are passionate about doing great work
  • We provide clear information that helps customers make informed buying decisions
  • We stand by our customers to make sure the technology works, is used, and produces great results
  • We deliver our services with a sense of friendliness, fun, individual pride, and company spirit

If you see the possibilities, let’s meet for lunch, coffee or a drink.

Sage Authorized Partner

Thank you! – Milo’s Tea Company Case Study

By | Case Studies, Food and Beverage | No Comments

Thanks for getting in touch

Here’s your copy of the Milo’s Tea Company case study.

Download now
Milo's Teas

About NexTec Group

NexTec Group is a national consulting firm, specializing in technology to help you manage your business. This includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Business Intelligence (BI), Cloud and On-premise solutions for mid-sized businesses.

We started the company because, as consultants, we saw software sellers that had never walked a mile in the customers shoes. We had, and knew that we could offer something different. A company made up of consultants that had experience working in the industries that they were now advising.

In the 20+ years that NexTec has been in business, we’ve developed close working relationships with our customers, partners and each other.

Customers choose NexTec because…

  • Our consultants have an average of 25 years’ experience in both consulting and industry.
  • We understand the software, customer challenges, value teamwork, and are passionate about doing great work
  • We provide clear information that helps customers make informed buying decisions
  • We stand by our customers to make sure the technology works, is used, and produces great results
  • We deliver our services with a sense of friendliness, fun, individual pride, and company spirit

If you see the possibilities, let’s meet for lunch, coffee or a drink.